Parts Associate - Bilingual

Liftow Limited • Boucherville, QC

1d • Onsite

About The Position

Founded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island.

The Parts Associate assists with the day to day functions of the Parts department by filling parts orders for direct customers and Technicians.

This position description is intended to capture the core responsibilities specific job tasks may vary slightly from branch to branch based on the organization structure and business needs of the area.

Requirements

• High school completion or equivalent experience and up to1-2 years’ work experience.
• General knowledge of standard material handling parts and accessories is an asset.
• Planning and organizing skills
• Proficient with MS Excel
• Ability to handle multiple tasks, process large volumes, work well under pressure
• This person must also be fluent in French
• Customer service oriented and a team player
• Maintain accurate records
• Establish cooperative-working relationships with those contacted in the course of work.

Responsibilities

• Answers incoming calls for parts orders or questions
• Assist customers at the parts counter
• Identifies required part(s) needed by customer and process the order
• Ship parts orders to customers
• Receive incoming deliveries, inspect parts and enter in computer for inventory purposes
• Assist with reviewing TrinDocs for quotes to be prepared, parts to be billed and parts to be replenished in truck stock
• Assist with parts quotes as required
• Stocks Road Technician truck inventory
• Issues parts as requested by Technicians

Benefits

• Competitive salary
• Stable schedule (Monday to Friday) promoting work-life balance
• 3 weeks’ vacation
• Employer paid benefits such as: medical insurance, dental, vision, life insurance and more. You only pay for Disability plans.
• Paid Sick Days
• RRSP Match
• Advancement opportunities
• Extensive hands-on Training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED