Parts and Warranty Administrator

Jade Range, LLCBrea, CA
Onsite

About The Position

We are currently looking for an entry level Parts and Warranty Administrator with experience preferably in a manufacturing environment. Jade Range is a custom manufacturer, interfacing with high end commercial customers, where accurately entering highly engineered commercial equipment is our number one priority.

Requirements

  • A great can-do attitude with the patience to teach and empower others
  • Communicative with excellent verbal/written communication skills
  • Interest in learning about commercial equipment and troubleshooting
  • Strong analytical and problem-solving capabilities
  • Detail oriented with attention to detail is a must
  • Ability to multitask and learn new material quickly
  • US work authorization (Required)

Nice To Haves

  • Worked with Microsoft Outlook and experience with high volume emails
  • Proactive with the ability to operate with minimal supervision
  • An achiever with great attention to detail and an inquisitive mind.
  • The ability to follow directions, follow through and follow up
  • Customer-centric personality that is consistently friendly, positive and exhibits a high level of patience

Responsibilities

  • Answering in-bound phone calls and emails for our technical support department
  • Answering product questions
  • Interfacing with our warranty system to properly track issues.
  • Entering Parts Orders
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