Parts Advisor (Powersports)

ANDERSON AUTO GROUP•Bullhead City, AZ

1d•Onsite

About The Position

Anderson Powersports in Bullhead City, AZ, is looking for a parts advisor to join our team. The parts advisor is responsible for helping customers and mechanics find the parts they need. This is an important job that directly contributes to the success of business operations. The parts advisor assists mechanics and customers in acquiring the needed parts and supplies for their vehicles, providing outstanding customer service, helping to ensure safe and comfortable vehicle operation(s).

Requirements

High School or GED preferred
Prior sales or customer service experience preferred
General understanding of vehicle operation preferred
Proficient with computers to research parts and equipment
Clean driving record
Able to pass a drug screen and background check
Flexibility
Communication Proficiency
Collaboration Skills
Detail-Oriented
Organized
Customer Focus
Technical Capacity
Teamwork
Strong Work Ethic

Responsibilities

Sell parts to customers to meet monthly forecasts.
Issue parts and accessories to mechanics from the parts counter.
Display seasonal parts and accessories in an attractive manner.
Control files, reference books, and other paperwork at the parts counter.
Report any inventory or price discrepancies to the Parts Manager.
Maintain master parts and price book.
Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job.
Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job.
Keep the inventory control system and parts catalog up to date.
Inform service personnel when back-ordered or special-order parts are received.
Be polite and friendly, greet customers promptly, and deliver exceptional customer service.
Make sure the merchandise displays are dusted, clean, fully stocked, and appealing to customers.
Become proficient and familiar with computer systems necessary for parts and accessories management.
Communicate effectively and often with Assistant Service Managers (ASMs) / Service Advisors.
Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management.
Shows when scheduled to work, on time, ready, and able to perform essential job functions.
Adhere to all company policies, procedures, and practices.
Perform other tasks as directed.
Reasonable accommodations available to enable individuals with disabilities to perform the essential functions.