Parts Advisor

Hennessy Automobile Companies•Alpharetta, GA

12d•Onsite

About The Position

As a parts advisor at Hennessy Land Rover North Atlanta you will assist technicians and customers in purchasing needed parts and supplies for vehicle repairs. You'll play a crucial role in ensuring the timeliness of vehicle repairs and customer satisfaction. This is a great opportunity for someone who is looking for a career, not just a job.

Requirements

Maintain a valid Georgia driver's license with an acceptable driving record
Submit to a background and drug screen
Previous experience working with customers
Be able to multitask with a positive attitude
Excellent communication & computer skills
Have the ability to lift up to 70 pounds by yourself

Nice To Haves

Previous work experience in a dealership parts department or at a parts store is a plus

Responsibilities

Assist all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
Inform customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
Answer phone calls and provide price quotes and other information as requested.
Pull and fills orders from stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Notify the service advisor and/or the customer when ordered parts have been received.
Ensure all internal requests for parts are billed on service repair order.
Ensure that all external charge sales are signed by the customer and all customers receive a copy of the invoice.
Issue credit for any parts returned and ensure the original invoice is available to verify purchase and pricing.
Replenish assigned inventory daily.
Participate with the parts manager in maintaining a lost sales tracking program.
All other duties as assigned.