Parts Advisor
Eide Subaru•Mandan, ND
•Onsite
About The Position
Eide Subaru is seeking hardworking individuals to join their team with the goal of developing long-term employees who want to be successful and have opportunities for advancement. Eide Subaru offers extensive benefits and invests in their employees and their growth at the store.
Requirements
- Able to work in a fast-paced work environment
- Strong organizational and time management skills
- Detail-oriented, professional appearance and strong work ethic
Nice To Haves
- High School Diploma or equivalent
- Experience with auto parts sales
Responsibilities
- Assist retail customers, technicians, service advisors, and wholesale accounts with parts identification and sales.
- Accurately identify Subaru parts using VIN's, parts catalogs, diagrams, and dealership systems.
- Research and source parts to ensure the correct part is ordered the first time.
- Prepare and process parts orders, special orders, back-orders, returns, and credits.
- Monitor incoming parts and communicate order status to customers and dealership departments.
- Support the Service Department by ensuring technicians receive the correct parts in a timely manner.
- Maintain accurate parts invoices, purchase orders, and customer records.
- Assist with wholesale parts sales and maintain strong relationships with independent repair shops and collision centers.
- Answer phone calls and respond to customer inquiries in a professional and timely manner.
- Assist customers with product recommendations and Subaru accessories.
- Maintain organized and accurate parts inventory. Receive, inspect, label, and stock incoming parts.
- Assist with cycle counts and inventory reconciliation.
- Monitor special-order and back-ordered parts.
- Help maintain an organized, clean, and professional Parts Department.
- Follow dealership policies and procedures.
- Provide exceptional customer service and represent Eide Subaru professionally at all times.
- Work closely with Service, Sales, and other dealership departments to ensure a positive customer experience.
- Perform other duties as assigned by Parts Management.
Benefits
- Training and mentorship programs
- High volume, highly productive shop
- Clean and professional work environment
- 401(K) + Company Match
- Paid vacation opportunity
- Promote from within culture
- Medical, Dental, Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
