Parts Advisor

Fox GMC•Comstock Park, MI

2d•Onsite

About The Position

Join Fox GMC in Comstock Park, MI, as a Full-Time Parts Advisor! This position offers the opportunity to work onsite, allowing you to engage directly with our talented team and customers. You'll be at the forefront of enhancing customer experiences, providing essential support to our service department, and ensuring high-quality performance. Collaborate with automotive professionals, stay updated on industry trends, and be part of a forward-thinking company that values your input. Your passion for the auto industry will thrive in this dynamic role.

Requirements

Strong communication skills to interact effectively with customers and team members
Keen attention to detail for accurately managing inventory and processing orders
Problem-solving skills to address customer inquiries and resolve issues efficiently
Good understanding of automotive parts and accessories
Passion for the auto industry
Teamwork skills for collaboration with service staff and other departments
Time management skills to prioritize tasks and maintain productivity in a fast-paced environment
Enthusiastic attitude

Responsibilities

Managing inventory
Processing parts orders
Assisting the service team with timely parts availability
Greeting and consulting with customers to understand their needs and provide accurate information about parts and accessories
Data entry into our inventory management system
Collaborating with vendors to source parts
Monitoring stock levels
Maintaining an organized and clean workspace
Providing exceptional customer service and resolving any queries or concerns
Participating in team meetings to share insights and stay aligned with company goals and initiatives