Parts Advisor

Lithia & DrivewayRockwall, TX
Onsite

About The Position

Rockwall Kia is seeking a detail-oriented and customer-focused Parts Advisor to join our high-performing service team. This role is critical to supporting technician productivity and delivering an exceptional customer experience by efficiently sourcing, ordering, and managing automotive parts.

Requirements

  • Automotive parts department experience required
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Experience with CDK Drive or similar DMS preferred
  • Kia or OEM dealership experience strongly preferred
  • Strong knowledge of automotive parts and systems
  • Excellent communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to work in a fast-paced, team-oriented environment

Responsibilities

  • Assist retail and service customers with parts inquiries, orders, and availability
  • Create accurate quotes, invoices, and estimates using CDK software
  • Coordinate daily with service advisors and technicians to ensure timely parts fulfillment
  • Order parts from vendors and track shipments to meet service timelines
  • Receive, stock, and organize inventory; maintain accurate perpetual inventory controls
  • Process returns, warranties, and core credits
  • Maintain a clean, organized parts counter and stockroom
  • Deliver a professional, customer-first experience in person, over the phone, and via email

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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