Parts Advisor | Back Counter
About The Position
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. Porsche Audi Volkswagen of Anchorage is a rare multi-brand operation representing three of the most respected European automotive names in the world. Our parts department is the backbone of a high-performing service operation -- and the Back Counter Parts Advisor is one of the most critical roles in making it run.
Requirements
- Previous dealership parts experience preferred -- Porsche, Audi, or Volkswagen brand familiarity a strong plus
- Mechanical or technical background welcome -- hands-on automotive knowledge translates well to the back counter
- Detail-oriented and highly organized -- accuracy in parts identification and inventory management is non-negotiable
- Comfortable working across multiple manufacturer parts systems and DMS platforms
- Strong communicator -- able to work efficiently with technicians and service advisors in a fast-paced environment
- Dependable, proactive, and able to manage competing priorities without losing accuracy
- Valid driver's license with a clean driving record
- A team-first mindset -- the service department's success depends on yours
Nice To Haves
- Parts experience is preferred -- but if you have a strong mechanical or technical background and a willingness to learn, we want to hear from you.
Responsibilities
- Serve as the primary parts resource for the service department -- supplying technicians with the right parts, at the right time, with accuracy and efficiency
- Process parts orders, returns, and warranty transactions using dealership management software
- Maintain accurate inventory levels -- receiving, stocking, and organizing parts to ensure availability and minimize delays on the service floor
- Identify and source parts across Porsche, Audi, and Volkswagen catalogs -- navigating multiple manufacturer systems with confidence
- Coordinate with service advisors and technicians to anticipate parts needs and keep repair workflows moving without interruption
- Monitor and communicate parts availability, lead times, and back-order status so the service team can set accurate expectations with guests
- Support obsolescence control and inventory accuracy through regular cycle counts and audits
- Build strong working relationships with manufacturer representatives and wholesale suppliers
Benefits
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Paid manufacturer parts training across Porsche, Audi, and Volkswagen
- Clear career path -- strong parts advisors grow into parts management and broader fixed ops roles
- Employee vehicle purchase and service discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
