Parts Advisor - Lexus Northshore
About The Position
Jim Pattison Lexus Northshore is looking for a customer-focused, detail-oriented, and dependable Parts Advisor to be the welcoming face of the Parts Department. This opportunity is open to candidates with previous automotive parts experience, as well as individuals who are eager to learn and build a career in an automotive parts department. As the primary point of contact for Parts customers, you'll play a key role in creating a positive and enjoyable experience for every customer. You'll take pride in delivering exceptional service, staying organized, accurately identifying and sourcing parts, and ensuring every interaction reflects our commitment to providing a premium customer experience.
Requirements
- Previous experience in an automotive parts department or dealership environment is a strong asset
- Knowledge of automotive parts and systems is highly preferred
- Strong customer service skills with a professional, friendly, and helpful attitude
- Excellent attention to detail and accuracy in handling orders and inventory
- Strong organizational and time management skills with the ability to multitask in a fast-paced environment
- Comfortable using computer systems, parts catalogues, and dealership management software
- Reliable, punctual, and team-oriented with a strong work ethic
- Strong communication skills and ability to work collaboratively with technicians and service staff
- Successful candidates to submit a satisfactory Driver’s Abstract.
Nice To Haves
- Previous automotive parts experience
- Eager to learn and build a career in an automotive parts department
Responsibilities
- Greet customers professionally and assist with all parts inquiries in person, over the phone, and via email
- Accurately identify, locate, and source automotive parts using dealership systems and manufacturer catalogues
- Provide quotes, availability, and delivery timelines for parts to both retail customers and internal service technicians
- Process parts orders, invoices, returns, and special orders in accordance with dealership procedures
- Receive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory records
- Pick and stage parts for the service department in a timely and organized manner
- Maintain an organized, clean, and efficient parts department and storage area
- Communicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairs
- Assist in monitoring and managing parts inventory levels and report discrepancies or shortages
- Ensure all customer and company information is handled with confidentiality and professionalism
- Contribute to a positive, team-oriented environment within the dealership
- Perform other duties as assigned
Benefits
- Competitive wages
- Comprehensive benefits package, including health, dental, and insurance
- Unlimited opportunities for advancement, growth, and development
- Manufacturer led training opportunities
- Access to exclusive corporate discount programs
- Recognition and rewards programs
- A great team atmosphere and a positive, supportive working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
