Automotive Parts Advisor/Sales

McGonigal Buick GMC Cadillac•Kokomo, IN

5d•Onsite

About The Position

H.E. McGonigal, part of the Chariot Automotive Group is growing and looking for a motivated, customer-focused Parts Advisor / Counterperson to join our team. This is a great opportunity to build a career with a reputable automotive group that values teamwork, customer service, and internal growth. As a Parts Advisor, you will be the key link between our service department, technicians, and customers—ensuring the right parts are sourced quickly and accurately to keep vehicles on the road. This role combines customer service, inventory management, and automotive knowledge.

Requirements

Automotive parts experience required (dealership experience a plus)
Knowledge of Mopar and GM parts preferred
Strong customer service and communication skills
Basic computer skills and ability to learn parts catalog systems
Ability to work in a fast-paced environment and multitask
Detail-oriented with strong organizational skills
Valid driver’s license and reliable transportation
Ability to lift up to 50 lbs

Nice To Haves

Dealership experience a plus
Knowledge of Mopar and GM parts preferred

Responsibilities

Assist retail and wholesale customers in identifying and purchasing automotive parts
Work closely with service technicians to fulfill repair orders efficiently
Look up, order, and track parts using dealership systems
Maintain accurate inventory and stock levels
Receive, organize, and stock incoming parts orders
Provide pricing, availability, and product information in person and over the phone
Process returns, warranties, and credits as needed
Keep the parts department clean, organized and customer-ready
Upsell related parts and accessories when appropriate