Parts Administrator- La Vergne, TN
About The Position
Velocity Vehicle Group (VVG) is a premium commercial brand in medium to heavy truck dealerships, offering a full-service experience from sales to parts and service. VVG aims to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies, complemented by its Leasing and Rental business and financial services division. VVG is a dynamic and rapidly expanding organization seeking individuals who relish daily challenges and are passionate about delivering top-notch customer service. Joining VVG offers an extraordinary work environment with competitive compensation and a comprehensive benefits package, fostering a Great Place to Work™ culture.
Requirements
- High school diploma or the equivalent
- Excellent interpersonal skills
- Excellent time management and organizational skills
- Proficient Computer Skills
Nice To Haves
- Impeccable attention to detail
- Proficient in office software such as Outlook, Word, Excel, etc.
- Cashiering experience preferred
- Exceptional customer service skills
Responsibilities
- Occupy front desk area during scheduled times.
- Welcome visitors by greeting them, in person or on the telephone, answering or referring inquiries.
- Ensure visitors are directed to the correct people.
- Notify appropriate personnel of waiting visitors or customers.
- Update dashboard on a daily basis.
- Contact customers regarding PO’s for completed repairs.
- Answer inquiries about the company.
- Perform basic bookkeeping, filing, and clerical duties.
- Forward information by receiving and distributing communications (electronic or in person), collecting and mailing correspondence, copying or relaying information to the appropriate persons.
- Collect and distribute parcels and other mail to the proper persons.
- Ensure reception area is clean per guidelines.
- Greet customers immediately in a courteous manner.
- Collect payment from customers.
- Treat customers fairly and honestly and demonstrate company’s commitment to superior customer service and ethical business practices.
- Print invoices.
- Provide backup to reconcile credit card charges.
- File repair orders.
- Update customer files.
- Perform routine clerical duties, including data entry, answering telephones and assisting customers.
- Perform miscellaneous job-related duties as assigned.
Benefits
- 401K with matching
- Medical, Dental, and Vision coverage
- HSA & FSA
- Employer paid Life Insurance
- Paid Vacation Days
- Sick Leave
- Employee discounts
- Company events
- Training programs
- Excellent Training and Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
