Parts Administrator- La Vergne, TN

Velocity Vehicle Group•La Vergne, TN

17h•Onsite

About The Position

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships, providing a full-service experience from sales to technicians and parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies, complemented by our Leasing and Rental business and financial services division. VVG is a dynamic and rapidly expanding organization seeking individuals who enjoy daily challenges and are passionate about delivering top-notch customer service. Joining VVG offers an extraordinary work environment with competitive compensation and a comprehensive benefits package. The Administrative Assistant assists with providing office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. This position also includes cashier duties, such as promptly attending to customers, processing payments, printing invoices, and maintaining customer files.

Requirements

High school diploma or the equivalent
Excellent interpersonal skills
Excellent time management and organizational skills
Exceptional customer service skills
Proficient Computer Skills
Impeccable attention to detail
Proficient in office software such as Outlook, Word, Excel, etc.

Nice To Haves

Cashiering experience preferred

Responsibilities

Occupy front desk area during scheduled times
Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries
Ensure they are directed to the correct people
Notify appropriate personnel waiting for visitor or customer
Update dashboard on a daily basis
Contact customers in regards to PO’s for completed repairs
Answer inquiries about company
Perform basic bookkeeping, filing, and clerical duties
Forwards information by receiving and distributing communications whether electronic or in person collecting and mailing correspondence; copying or relaying information to the appropriate persons
Collect and distribute parcels and other mail to the proper persons
Ensure reception area is clean per guidelines
Greets customers immediately in a courteous manner
Collects payment from customers
Treats customers fairly and honestly and demonstrates company’s commitment to superior customer service and ethical business practices
Prints invoices
Provides backup to reconcile credit card charges
Files repair orders
Updates customer files
Performs routine clerical duties, including data entry, answering telephones and assisting customers
Performs miscellaneous job-related duties as assigned