Parts Administrator

Midwest Applied Solutions•Island Lake, IL

2h•$24 - $28•Hybrid

About The Position

At Midwest Applied Solutions, we move fast—delivering commercial HVAC rental solutions when and where they’re needed most. From one-ton spot coolers to large-scale chillers and cooling towers, our team responds with speed and precision, whether it’s a planned project or a 24/7 emergency. If you’re wired for problem-solving and thrive in a fast-paced environment, you’ll fit right in. Our people set us apart—and with locations across the U.S., there’s room to grow, take on big challenges, and make an immediate impact. We are a rapidly growing manufacturer’s representative firm based in Island Lake, IL specializing in commercial HVAC products. We are currently seeking a Parts Administrator to process customer orders, respond to inquiries, and provide excellent customer service. The ideal candidate is detail-oriented, customer-focused, and can perform in a mostly solo environment. This role requires a self-motivated individual who actively contributes to the team’s success and ensures customer satisfaction and retention.

Requirements

High school diploma or equivalent.
Strong verbal and written communication skills.
Parts Sales experience.
Strong Computer skills.
Strong organizational and customer service skills.
Ability to prioritize and multitask.

Nice To Haves

Ability to drive a forklift or be willing to train and become certified.
Have a forklift certification or be willing to acquire one internally.

Responsibilities

Supports customers by phone, email, and over the counter.
Promptly identify HVACR parts and equipment to process quotes & orders.
Makes customers aware of product promotions.
Perform warehouse duties. Including shipping, receiving and inventory control and
Determines best method to resolve customer inquiries regarding products and services.
Report Inventory discrepancies.
Provides timely customer follow-up.
Make deliveries to nearby locations
Develop and maintain relationships with our customers and business partners.
Maintains the warehouse by keeping it clean and organized.
Provides friendly customer service.
Performs other duties as assigned.
Ability to drive a forklift or be willing to train and become certified.
Have a forklift certification or be willing to acquire one internally.