Parts Admin

Gabrielli Truck Sales•Medford, NY

About The Position

Gabrielli Truck Sales is seeking a dependable, organized Parts Administrator to support the daily operations of its Parts Department. The role provides administrative support and customer service to internal and external customers. The Parts Administrator orders and tracks parts, processes paperwork, answers phones, supports the front and back parts counters, and helps the department operate efficiently. The position involves coordinating with customers, technicians, and parts personnel; maintaining accurate records in dealership systems; and keeping the parts office and surrounding work areas organized. The role may involve working in office, warehouse, and shop environments.

Requirements

  • High school diploma or equivalent.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Friendly, professional, and customer-focused attitude.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Previous administrative, customer service, or dealership experience.
  • Experience in a truck or automotive dealership parts department.
  • Basic math and cash-handling skills.

Responsibilities

  • Answer incoming phone calls and direct customers to the appropriate parts personnel.
  • Order parts for customers, technicians, and departmental needs.
  • Track open parts orders and follow up on order status, delays, and expected delivery dates.
  • Match packing slips to invoices and verify parts, quantities, and pricing.
  • Process and organize parts orders, invoices, purchase orders, packing slips, and related documentation.
  • Total and reconcile the register at the end of each business day.
  • Provide administrative support to the Parts Department.
  • Maintain filing systems for invoices, repair orders, purchase orders, and other department records.
  • Assist customers and technicians at the front and back parts counters as needed.
  • Coordinate with service technicians and parts personnel to help ensure timely delivery of parts.
  • Maintain accurate records and enter information into dealership systems.
  • Support inventory-related administrative tasks.
  • Keep the parts office and surrounding work areas organized and professional.
  • Perform other clerical and departmental duties as assigned.

Benefits

  • Competitive compensation
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) with company match
  • Paid vacation, sick/personal time, and holidays
  • Employer-paid life insurance
  • Gym reimbursement program
  • Career growth opportunities within a family-owned company
  • Supportive team environment with a strong commitment to customer service and employee success
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