Partnerships and Success Specialist
About The Position
Partnerships and Success Specialist - Toronto, ON (IST2606) Passionate about healthcare innovation and adoption? Do you love working with people and making complex things feel approachable? Become a healthcare technology educator, and join Able Innovations as a Partnerships and Success Specialist! Here is your opportunity to play a key role in transforming patient transfers in hospitals and care facilities. About Able Innovations: At Able Innovations, we are redefining how patients are moved in healthcare environments. Our powered transfer platform enables smoother, safer and more dignified patient mobility-empowering healthcare teams and protecting caregivers from injury. We are currently active in hospitals across Canada and growing. As we expand, we are looking for a people-oriented Partnerships and Success Specialist who can help healthcare teams adopt and embrace this technology with confidence. About the position: Are you a healthcare clinician looking to leverage your clinical experience in a new, innovative way? Able Innovations is seeking dynamic individuals from the healthcare industry to join our Customer Success Team. As an Partnerships and Success Specialist you will be providing care for the caregivers. You will serve as the on-site expert, training hospital staff on how to use our cutting-edge technology to improve safety and efficiency. You will represent us as our boots-on-the-ground representative during critical product launches and implementation phases. This role is ideal for someone who thrives at the intersection of technology, education and human connection. This role is based in Toronto, ON, with frequent (50%-75%) local and regional travel to healthcare facilities in Canada and the USA. You will be the face of Able Innovations in your territory, with support from our Toronto HQ. Individuals with current contractual work as nurses, porters or relevant healthcare roles, who are interested in gaining management experience on the side, are encouraged to apply for this opportunity.
Requirements
- Experience as a Registered Nurse (RN), RPN/LPN, Nursing Aide, Porter, OT, PT, PSW or any healthcare clinician role.
- Minimum 2+ years of clinical experience in a hospital setting (Med/Surg, ICU, or ER) preferred.
- Experience as a preceptor, charge nurse, or clinical educator is a huge plus.
- You must be comfortable speaking to groups and teaching peers.
- Ability to be comfortable with learning new hardware/software and troubleshooting basic issues.
- Personality that is approachable, empathetic and persuasive.
- Valid G or G2 driver's license and eligibility for cross-border travel (US).
Nice To Haves
- Experience as a preceptor, charge nurse, or clinical educator is a huge plus.
- Individuals with current contractual work as nurses, porters or relevant healthcare roles, who are interested in gaining management experience on the side, are encouraged to apply for this opportunity.
Responsibilities
- Lead hands-on training sessions for hospital staff (nurses, porters, techs) on the safe and effective use of Able Innovations equipment.
- Provide "at-the-elbow" support during shift changes and peak hours to ensure staff feel confident using the new technology in real-time.
- Bridge the gap between engineering and nursing. Translate technical features into clinical benefits (e.g., "Here is how this device helps you turn a patient with zero back strain").
- Observe usage on the floor, identify barriers to adoption, and gently encourage hesitant staff to try the new workflow.
- Report site-specific feedback, bugs, or wins back to the Able Innovations headquarters to help us improve our product.
Benefits
- Gain valuable experience in the MedTech industry and add "Clinical Educator" to your resume.
- Our technology is designed to reduce staff injury and burnout. You will be the champion helping other nurses work safer.
- No patient ratios, no charting, and no medication passes. Your focus is entirely on education, support, and technology adoption.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
