About The Position

The Partnerships and Community Engagement (PCE) Lead plays a vital role in advancing Upstream’s mission by supporting the Partnerships and Community Engagement team in cultivating and managing relationships with healthcare organizations and healthcare association partners. This role provides a blend of research, outreach, data management, and operational support to ensure effective recruitment, engagement, and partnership development. The Partnerships and Community Engagement Lead will help identify and qualify potential partners, prepare compelling materials, track progress through the partnership pipeline, and support communications and events that highlight Upstream’s work. This role is well-suited for an accomplished professional with solid organizational and relationship-building skills who is eager to expand their business development and healthcare engagement skills. It offers the opportunity to shape partnership strategies, cultivate high-impact external relationships, and drive meaningful progress at the intersection of health equity and organizational growth. The Partnerships and Community Engagement Lead will play a key role in driving cross-functional collaboration, building core skills in prospective partner strategy, and making a direct impact on expanding access to high-quality contraceptive care in diverse communities nationwide.

Requirements

  • 5-6+ years of progressively responsible professional experience in partnership development, strategic sales, or relationship management with a minimum of 2 years in a leadership or self-directed ownership role. Experience in the healthcare, public health, or non-profit sector is highly preferred.
  • Demonstrated success in developing and sustaining complex partnerships, particularly within the healthcare or health equity space.
  • Adept at managing multiple, competing priorities and driving projects to completion with a high degree of independence.
  • Exceptional negotiation, presentation, and written/verbal communication skills, with the ability to articulate complex concepts to diverse audiences (e.g., C-suite executives, community leaders).
  • Expert-level proficiency in CRM systems (Salesforce preferred) for pipeline management, reporting, and forecasting.
  • Ability to work independently and collaboratively across a distributed team.
  • Commitment to Upstream’s mission and values, with an interest in advancing health equity.

Responsibilities

  • Support the regional partnership pipeline by developing and driving the end-to-end recruitment strategy for key Healthcare Organizations (HCOs) and Aggregators (multi-site organizations, health systems, and associations).
  • Support complex partnership development, including identifying, cultivating, and securing high-impact collaborations that align with the organization's strategic goals and mission.
  • Draft and prepare materials that support recruitment, as directed by the Senior Director of Partnerships and Community Engagement.
  • Conduct high-level, strategic research on potential partners, market trends, and policy landscapes, creating detailed system maps of key decision-makers and influencers to inform outreach and engagement tactics.
  • Assist in scheduling and coordinating calls, webinars, and meetings with prospective and current partners.
  • Track the progress of healthcare organizations and aggregators through the recruitment pipeline and flag next steps for team members within the region.
  • Develop, negotiate, and finalize all partnership documentation, including Memorandums of Understanding (MOUs), Scopes of Work (SOWs), and data-sharing agreements, in collaboration with legal and program teams.
  • Spearhead initial outreach and qualification of prospective partners, leveraging techno tools like LinkedIn Sales Navigator and CRM data to move leads effectively through the recruitment funnel.
  • Serve as the primary or supporting relationship manager for a portfolio of key early-stage prospects, ensuring high-quality engagement and a seamless transition to the implementation team.
  • Design and execute a proactive recruitment strategy to build and strengthen relationships with healthcare organizations within a designated geography.
  • Support event coordination, such as webinars, conferences, and speaking engagements, to highlight Upstream’s work.
  • Assist with external communications efforts in collaboration with Partnerships and Community Engagement and Policy teams.
  • Provide general administrative and project support to the regional Partnerships and Community Engagement team, as needed.
  • Contribute to the strategic planning and agenda-setting for regional team meetings and retreats, driving a culture of collaboration and accountability.

Benefits

  • Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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