Partner Success Specialist

Radius Limited • Atlanta, GA

1d • $0 - $75,000

About The Position

We're looking for a Partner Success Manager to help drive the success, engagement and growth of our strategic partner network. You'll be the primary point of contact for a portfolio of reseller, referral, insurance, fleet and channel partners, building strong relationships while ensuring partners have the tools, support and expertise needed to grow successfully with Radius.

Requirements

• 4+ years' experience in Partner Success, Customer Success, Account Management or a similar customer-facing role
• Proven experience managing B2B relationships
• Strong communication, presentation and stakeholder management skills
• Experience using CRM platforms such as Salesforce or HubSpot
• Highly organised with the ability to manage multiple priorities

Nice To Haves

• Experience within SaaS, telematics, fleet management or channel partner programmes would be advantageous.

Responsibilities

• Manage and develop relationships with strategic partner accounts
• Lead business reviews, success planning and operational check-ins
• Drive partner onboarding, enablement, adoption and engagement
• Own partner issues and escalations through to resolution
• Collaborate with Sales, Product, Support and Operations teams to deliver an exceptional partner experience
• Identify opportunities for growth, retention and account expansion
• Analyse partner performance and provide insights to support business growth

Benefits

• We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
• We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed