Partner Success Specialist

Radius Limited • Atlanta, GA

2d

About The Position

We're looking for a Partner Success Manager to help drive the success, engagement and growth of our strategic partner network. You'll be the primary point of contact for a portfolio of reseller, referral, insurance, fleet and channel partners, building strong relationships while ensuring partners have the tools, support and expertise needed to grow successfully with Radius.

Requirements

• 4+ years' experience in Partner Success, Customer Success, Account Management or a similar customer-facing role
• Proven experience managing B2B relationships
• Strong communication, presentation and stakeholder management skills
• Experience using CRM platforms such as Salesforce or HubSpot
• Highly organised with the ability to manage multiple priorities

Nice To Haves

• Experience within SaaS, telematics, fleet management or channel partner programmes would be advantageous.

Responsibilities

• Manage and develop relationships with strategic partner accounts
• Lead business reviews, success planning and operational check-ins
• Drive partner onboarding, enablement, adoption and engagement
• Own partner issues and escalations through to resolution
• Collaborate with Sales, Product, Support and Operations teams to deliver an exceptional partner experience
• Identify opportunities for growth, retention and account expansion
• Analyse partner performance and provide insights to support business growth

Benefits

• Join a growing global technology business where you'll have the opportunity to influence strategic partnerships, drive commercial growth and develop your career in a fast-paced, collaborative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed