Strategy & Planning Manager
About The Position
Cisco is hiring a Partner Strategy Manager for Splunk CX Technical Partner Strategy. The role helps craft Cisco’s CX partner strategy, focusing on Splunk Observability, and collaborates with senior leaders to scale partner programs that support global growth. The manager serves as a consultative technical authority on Observability Cloud and OpenTelemetry for Partner CX Practice Leads and Principal Architects. They advise partner technical teams on complex multi-cloud monitoring architectures and guide partners on Kubernetes instrumentation, distributed tracing, and OpenTelemetry Collector data-ingestion pipelines. The role also provides guidance to partner delivery teams to reduce implementation risk and deployment friction and accelerate customer time-to-value. In addition, it develops partner-led customer success strategies, drives strategic business model projects, and influences cross-functional leaders on long-term ecosystem growth priorities.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
- 10+ years of total experience across enterprise architecture, partner solutions architecture, technical consulting, or partner strategy.
- 5+ years of experience focused on cloud-native observability, APM, or distributed systems monitoring.
- Deep architectural proficiency in modern observability domains, including APM, RUM, metrics/logs/traces correlation, and OpenTelemetry standards.
- Experience with containerized environments, including Kubernetes and Docker.
- Demonstrated leadership, interpersonal, and communication skills to influence senior leaders across various geographies.
Nice To Haves
- Current Splunk certifications or consultant accreditations, such as Splunk Observability Consultant I/II or Splunk Core Certified Consultant, or equivalent enterprise-platform credentials in Datadog, Dynatrace, or New Relic.
- Current cloud-native and open-source accreditations such as CKA, CKAD, OpenTelemetry Certified Associate (OTCA), or Prometheus Certified Associate (PCA).
- Current hyperscaler certifications, including AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Certified Professional.
- Excellence in strategy development, including project management, business analysis, and complex problem-solving.
- Outstanding business judgment and the ability to combine strategic decision-making with tactical execution.
Responsibilities
- Craft Cisco’s CX partner strategy with a focus on Splunk Observability.
- Collaborate with senior leaders to scale partner programs that drive global growth.
- Serve as the consultative technical authority on Observability Cloud and OpenTelemetry for Partner CX Practice Leads and Principal Architects.
- Whiteboard, review, and advise on complex multi-cloud monitoring architectures delivered by partner technical teams, including APM, infrastructure monitoring, log, digital experience, and synthetic monitoring.
- Guide partners on Kubernetes instrumentation standards, distributed tracing methodologies, and standardizing data-ingestion pipelines using the OpenTelemetry Collector.
- Advise partner delivery teams to de-risk complex implementations, eliminate deployment friction, and accelerate customer time-to-value.
- Develop and execute partner-led customer success strategies.
- Drive strategic business model projects.
- Influence cross-functional leaders to formulate long-term priorities for ecosystem growth.
Benefits
- Medical, dental, and vision insurance, subject to plan eligibility rules.
- 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Potential eligibility for Cisco restricted stock unit grants, subject to continued employment and vesting terms.
- Paid holidays and a floating holiday for non-exempt employees.
- Paid birthday leave, year-end holiday shutdown, and personal wellness days.
- Paid vacation or flexible vacation time off, depending on employee classification and eligibility.
- Paid sick time and carryover of unused sick time, subject to Cisco policies.
- Additional paid time away may be requested for critical or emergency family issues.
- Optional paid volunteer days.
- Annual bonuses for non-sales roles, subject to Cisco policies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
