Partner Sales Specialist

FortiveAustin, TX

About The Position

The Partner Sales Specialist is responsible for managing and optimizing the operational backbone of the partner ecosystem. This role ensures a seamless partner experience across quoting, renewals, onboarding, and lifecycle management, while driving efficiency through process excellence and continuous improvement. This individual partners cross-functionally with the Partner Team, Deal Enablement, Order Management, Revenue Operations, Technology Partnerships, and Finance to drive operational rigor, visibility, and consistency across all partner-facing processes, while helping operationalize evolving partner program initiatives.

Requirements

  • 5+ years of experience in Partner Operations, Sales Operations, or Business Operations (preferably in a SaaS or channel-driven environment)
  • Strong experience with CRM systems (e.g., Salesforce) and partner portals
  • Expert in quote and renewal processing
  • Demonstrated expertise in workflow automation, process design, and optimization
  • Excellent communication, stakeholder management, and problem-solving skills
  • Proven ability to lead cross-functional initiatives and drive alignment
  • Ability to operate both strategically and tactically in a fast-paced environment
  • Comfort working in ambiguity with aggressive timelines

Nice To Haves

  • Experience supporting channel / partner ecosystems at scale
  • Familiarity with deal registration, renewal management, and partner lifecycle workflows
  • Experience optimizing or scaling partner programs

Responsibilities

  • Support and optimize back-end partner operations across recruiting, onboarding, growth, and renewals
  • Continuously improve operational processes to enhance partner experience and internal efficiency
  • Drive the quote-to-order process for partner deals, including coordination across systems and teams to enable fast and accurate execution
  • Manage and optimize renewals workflows to improve retention, minimize churn, and enhance forecast accuracy
  • Establish proactive renewal management practices (e.g., daily/visual management) to prevent late or missed renewals
  • Design and implement automated workflows to reduce manual effort and increase scalability of partner support
  • Leverage the Fortive Business System (FBS), Lean, or similar methodologies to continuously improve processes and eliminate waste
  • Document and evolve standard work for quoting, renewals, and partner operations
  • Manage lead routing, tracking, and attribution for partner-driven opportunities
  • Serve as the primary liaison with technical teams for partner portal development, ongoing management, and issue resolution
  • Drive portal enhancements to improve usability, self-service, and partner engagement
  • Refine and operationalize the partner onboarding program to accelerate time-to-revenue
  • Partner with the Enablement team to develop scalable onboarding and training content
  • Design and implement systems to track onboarding progress, completion rates, and performance
  • Partner with leadership to operationalize evolving partner program structures, policies and requirements
  • Ensure systems, processes, and reporting scale to support future program enhancements

Benefits

  • Competitive remuneration and benefits package
  • Opportunities to develop, grow, and build your success in a fast-moving SaaS company
  • An inclusive culture where new ideas and initiatives are welcomed, and your work has real impact
  • Resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives
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