Partner Relationship Manager

New Silver • West Hartford, CT

8d • $200,000 • Hybrid

About The Position

New Silver is a fintech lender that provides capital to real estate fix-and-flip and construction investors. The Partner Relationship Manager will own and scale the company’s White Label Program, managing existing partners, prospecting and onboarding new partners, and improving partner performance to increase loan origination volume and revenue. This cross-functional role combines relationship management, operational execution, and commercial responsibilities. The position is hybrid in Connecticut or Massachusetts, with work primarily remote.

Requirements

• At least 3 years of experience in Partnerships, Account Management, or Business Development.
• Experience in real estate construction and fix-and-flip lending is required.
• Commercially driven, with a focus on revenue and performance metrics.
• Excellent communication and stakeholder management skills.
• Ability and desire to work hard and be available.
• Ability to work in a fast-paced, high-growth environment.

Responsibilities

• Own the end-to-end White Label Program, including its strategy, execution, and performance tracking.
• Develop and refine the partner value proposition, onboarding process, and engagement model.
• Identify opportunities to scale and improve the program.
• Serve as the primary point of contact for white label partners and build long-term relationships with key stakeholders.
• Monitor partner performance and proactively address gaps.
• Lead onboarding of new partners and ensure a seamless launch.
• Work with the BDR team to prospect for and build relationships with new partners.
• Train partners on New Silver products, processes, and systems.
• Create materials and playbooks to support partner success.
• Drive loan volume through partner channels and identify upsell and expansion opportunities within existing partnerships.
• Collaborate with Sales and Marketing to support partner-driven growth.
• Work closely with Sales, Operations, Capital Markets, and Product teams.
• Advocate internally for partner needs and feedback, and help streamline processes to improve partner and borrower experience.
• Track KPIs, including partner performance, conversion rates, and revenue contribution.
• Provide regular reporting and insights to leadership, using data to inform strategy and decision-making.

Benefits

• Work primarily remotely.
• Opportunity to be a key leader.
• Company-paid opportunities to get together with coworkers around the globe, with all expenses paid.
• Opportunity to help people succeed in business.
• Employer-covered health, dental, and life insurance.
• 401(k) match.
• Unlimited days off.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed