Partner Relationship Manager, North America

Medius•USA , Medius North America

18h•$115,000•Remote

About The Position

At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace innovation, and give our teams the freedom to focus on what truly matters — whether that’s transforming the future of finance with AI or finding balance to go home on time. Founded in Sweden in 2001, Medius has grown from a local startup into a global leader in cloud-based spend management solutions. Today, thousands of organizations worldwide trust us to simplify accounts payable and spend management processes. Our journey has been driven by continuous innovation, a passion for technology, and above all — the people who make it happen. We’re more than a software company. We’re a team of problem-solvers, innovators and collaborators working together to reinvent the category of accounts payable. Our solutions use Artificial Intelligence to eliminate manual work, bring clarity, confidence, and control, and empower finance teams of the future. At Medius, our values guide how we work and grow together: Connect – We believe in the power of people—individually and collectively—and our success depends on understanding and respecting each other. We appreciate that ‘empowering finance teams of the future’ is an exciting endeavor, and we share it with everyone around us. Question – We enjoy the challenge of our work and the thrill of collaboration. We are not afraid to question ourselves and each other because we believe diverse perspectives can lead to better outcomes and that there is great power in resolution. Own – We are thorough, thoughtful, and decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how we get things done. And that’s how we remain a leader. Customers trust us to do our job so that they can focus on what they do best. At Medius, you’ll join a diverse, global community where curiosity is celebrated, ideas matter, and innovation never stops. If you’re passionate about technology, eager to make an impact, and ready to grow alongside a team that lives its values, Medius is where you can do your best work — your impact is global. Learn more at www.medius.com Job overview As Partner Relationship Manager, you will be the main point of contact for our North America partner portfolio. You will make sure partners feel supported, stay engaged, and have everything they need to succeed with Medius. Our NA partner delivery team is growing fast — and we need someone to own the day-to-day of those relationships, so our Partner Delivery Manager can focus on the bigger picture. You do not need to know our product inside out on day one. What matters is that you know how to build trust, keep things moving, and solve problems before they become issues.

Requirements

3+ years in a partner-facing role
A track record of managing relationships — not just maintaining them
A natural at keeping multiple stakeholders happy at the same time
Strong communicator — clear, calm, and direct
Experience in SaaS or B2B tech
Based in North America, with flexibility to work across time zones when needed

Nice To Haves

Experience in AP automation, P2P, or spend management solutions
Background in channel, alliances, or partner ecosystem roles
Familiarity with CRM or partner management tools

Responsibilities

Own the day-to-day relationship with a portfolio of NA partners — be their go-to person
Keep a close eye on partner health: satisfaction, engagement, and how things are tracking
Coordinate across internal teams (sales, support, services) to get partners what they need
Be the first to hear about issues, and the first to start fixing them
Prepare partner performance reviews
Keep partner records and activity logs current — no surprises for anyone
Support onboarding for new partners coming into the NA region