Partner Relations Manager

PepperPointe Partnerships • Lexington, KY

18h • $70,000 - $75,000 • Onsite

About The Position

PepperPointe Partnerships is seeking a Partner Relations Manager to join their team. This role works closely with senior leadership to support the company’s future growth. The partner relations manager role will report directly to the Director of Business Development and be one of the first points of contact and representation of PepperPointe Partnerships. They are responsible for maintaining and growing relationships with existing and prospective doctor partners, and offering overall support to help the organization achieve its goals. This role is based in Lexington KY and supports our Virginia client group, some travel will be required - 4-5 times per year.

Requirements

• Alignment with PepperPointe’s core values: Fearlessly chasing the challenge, Relentlessly pursuing results, Humbly serving with tenacity, Working with an uncompromising commitment to honesty
• Exceptional attention to detail and strong communication skills (written and verbal)
• Ability to juggle multiple high-visibility, time-sensitive business development projects
• Ability to think both strategically and creatively
• Must understand the goals, service, culture and strategy of the organization
• Demonstrates strong organizational skills, the ability to meet deadlines, and the ability to solve problems
• Is an extremely flexible and adaptable self-starter with a winning attitude and team spirit
• Relationship-building skills: Capable of building and perpetuating profitable business partnerships and relationships, which promote long-term success.
• Ability to understand client needs and demonstrate the value of PepperPointe Partnerships
• Working knowledge of CRM tools
• Experience with Microsoft Suite
• Must be capable of independently organizing and prioritizing work
• Bachelor’s degree in business, marketing, public relations, or a related field
• Minimum of five to seven years public relations, sales, or client relations experience
• Willingness and ability to travel on occasion
• On-site position with regular office hours and occasional nights and weekends
• Must live in Central Kentucky where the majority of practices within the Central Kentucky group are located

Nice To Haves

• Experience in the business sector related directly to the medical or dental industry.
• Experience with board management and working closely with executives.
• Prior experience in administering customer service, project management, or board management is also valuable.
• Experience with project management and CRM

Responsibilities

• Daily client engagement and cross functional leader in relationship management, proactively assessing, clarifying, and validating client needs.
• Collaborate internally to develop (and support the implementation of) strategic business plans and analyses to ensure goals and KPIs are met.
• Develops and implements effective communication strategies for current and prospective clients.
• Support board management efforts and related initiatives.
• Develops and fosters beneficial relationships with doctor partners, associates, potential providers, and individuals in the dental community to build new partnerships and enhance the organization’s reputation.
• Evaluates, determines, and realizes quarterly business goals.
• Lead and manage major projects including retirements, associate onboarding, provider offboarding, general contract review, and overall liaison to general counsel.
• Monitors competitive activity for partners and the company, draws conclusions, assesses implications and prepares marketing and research reports.
• Assesses potential partners in terms of income potential, culture and mission fit.
• Supports doctor event planning and execution efforts.
• Identifies opportunities for thought leadership and marketing initiatives to increase brand awareness of PepperPointe Partnerships to prospective partners.
• Participates in regular meetings to keep management up to date on current opportunities and competitive actions.
• Works closely with existing partners to help strategically grow their practice through mergers, acquisitions, construction, and consolidations.

Benefits

• Medical, dental, and vision benefits
• 401K with company match
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level