Partner Relations Associate

Resource Innovations

1d•$55,000 - $75,000•Onsite

About The Position

Resource Innovations is seeking a Partner Relations Associate to join our growing team in New England. This role blends relationship-driven outreach with program coordination and partner management, supporting the successful delivery of utility energy efficiency programs in Connecticut. In this highly collaborative role, you will serve as a key connector between utility clients, distributors, internal delivery teams, and program partners. You will focus on building trust-based relationships, supporting supply chain partners, advancing projects through clear communication and follow-through, and helping manage program activities from outreach through project closeout. This position is ideal for someone who excels at people-facing work, enjoys moving projects forward through strong communication and organization, and is comfortable balancing relationship management with operational and program support. Success in this role is measured by performance results, partner satisfaction, program participation, and effective collaboration across teams. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Requirements

Bachelor’s degree in Environmental Science, Business, Marketing, Communications, Economics, Engineering, or a related field, or equivalent professional experience.
2–4+ years of experience in energy efficiency programs, account management, customer success, outreach, sales support, project coordination, or a related field.
Strong relationship-building and interpersonal skills with the ability to communicate effectively across diverse audiences.
Self-motivated to drive results, with meticulous attention to detail.
Comfort balancing people-facing work with administrative and coordination responsibilities.
Able to manage multiple priorities in a dynamic, fast-paced environment.
Excellent written and verbal communication skills.
Proficiency with common software tools such as Microsoft Office Suite (heavy on Excel), Salesforce, online application systems.
Interest in sustainability, clean energy, and making a meaningful environmental impact.
Valid U.S. driver’s license and ability to travel locally as needed.

Nice To Haves

Interest in sustainability and passionate about making a meaningful impact on the environment.
Experience with utility energy efficiency programs, demand-side management, lighting, building systems, or construction-related fields.
Experience working with subcontractors, community organizations, or utility clients.

Responsibilities

Serve as a key point of contact for distributors, contractors, utility partners, and internal teams, building strong, trust-based relationships that support program participation and success.
Advance projects through proactive communication, coordination, and follow-up, helping distributors navigate the process with ease from submission to payment.
Support program partners in delivering presentations, trainings, and hosting in-person events, to promote program offerings and increase participation.
Develop and distribute marketing content and communications related to program structure and updates.
Assist with application support, project tracking, documentation, and issue resolution to keep projects on schedule.
Monitor project and program activity, maintain project tracking and databases, and support reporting on participation, performance, and key milestones.
Collaborate cross-functionally with program management, marketing, outreach, rebate processing, and software teams to support program goals and continuous improvement.
Adapt to changing program needs, market conditions, and client priorities while maintaining a high level of customer service and partner satisfaction.
Other duties as assigned.