Partner Operations
About The Position
PetInsuranceQuotes.com helps connect pet owners with insurance options through a growing network of veterinary clinics, breeders, and other pet industry partners. As part of a group of affiliated companies focused on digital marketing and customer acquisition, you'll work alongside the broader VOGLIO team while helping support and grow the PetInsuranceQuotes.com partner network. This is a hands-on operations role responsible for maintaining inventory, physically fulfilling and shipping partner marketing materials, supporting conferences and events, and helping create a great experience for partners and customers. You'll work across fulfillment, logistics, customer support, and partner engagement while helping keep a growing partner network running smoothly. If you're organized, proactive, and enjoy being the person who keeps things running smoothly, we'd love to hear from you.
Requirements
- 1+ year of experience with business partners in operations, logistics, fulfillment, customer support, administrative support, or a related field
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities, solve problems, and work independently
- Experience coordinating with vendors, suppliers, customers, or external partners
- Experience using business systems, spreadsheets, or e-commerce platforms to manage workflows and track information
- Ability to lift and move boxes up to 40 pounds
- Ability to travel for conferences and trade shows approximately 4–5 times per year, including occasional weekend travel
Nice To Haves
- Experience with Shopify or a similar e-commerce platform
- Experience with inventory management, shipping, or event coordination
- Experience in the pet, veterinary, insurance, or related industries
- Familiarity with AI-powered productivity and research tools such as Claude or ChatGPT
Responsibilities
- Manage the fulfillment and inventory of marketing collateral, including preparing, packing, shipping, and organizing materials for partner organizations
- Coordinate conferences, trade shows, webinars, and other partner-facing events, including logistics, materials, and on-site support
- Monitor inventory levels, forecast replenishment needs, and coordinate with vendors to ensure materials remain available
- Monitor and respond to customer and partner inquiries in a timely, professional, and brand-consistent manner.
- Support partner outreach efforts, including identifying prospective partners, engaging with potential partner organizations, and helping grow the partner network
- Help improve and scale operational processes as the business continues to grow
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- Flexible PTO with no set accrual limits, plus 12 paid company holidays annually.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
