Executive Operations Partner

Straumann • Andover, MA

5d • $78,000 - $110,000 • Onsite

About The Position

The Straumann Group is seeking an Executive Business Partner (EBP) to support its NAM Lead Team (LT) members in their business operations. The EBP will act as a trusted advisor, proactively implementing solutions to facilitate executive operations. This role is the "right-hand" to the executives, managing upwards to assist with prioritization, scoping, and execution across Lead Team Departments. The EBP is responsible for administrative tasks such as calendar management and travel arrangements, and will also drive improvements by challenging legacy processes, eliminating complexity, and incorporating AI/process automation solutions to simplify business operations and increase the LT’s strategic execution time.

Requirements

• Bachelor’s degree in business or secretarial science, or similar degree; or equivalent work experience.
• Preference for work experience as Junior-Chief of Staff, Operations Manager, Portfolio Manager, or similar field.
• 5+ years of experience supporting top-level executives in a corporate setting.
• Ability to use the Microsoft Suite to drive efficiency and simplicity for the LT.
• Comfortable taking the lead learning and implementing new software programs and introducing AI capabilities.
• Must have project management (PM) and PM software experience, as defined by PMI.
• Must have experience implementing change management, risk management, and communications initiatives.
• Strong organization skills with developed processes, with detail-orientation & focus on accuracy, quality, and timeliness despite handling multiple tasks at once.
• Solutions-oriented, proposing options for leadership discussion when issues and opportunities arise.
• Focus on continuous improvement to increase efficiency/capacity. Creative, proactive, and solution oriented.
• Strong ability to determine priorities and execute on related tasks, but be flexible enough to accommodate the varying needs of the organization and LT.
• Self-motivated, demonstrated by taking on tasks or projects without being asked.
• Ability to effectively work and communicate with people at all levels in the organization and in all departments, supported by superb phone etiquette and excellent written communication skills.
• Strong professional judgment/critical thinking.
• Takes an active role in helping to foster a team-oriented culture.
• Displays eagerness to learn and assumes additional responsibilities as needed to support the organization’s goals.

Responsibilities

• Continuously challenge current processes to determine better ways to introduce efficiency, cost savings, new technology (such as AI or additional software programs), etc. to increase leadership efficiency.
• Perform special projects as assigned, overseeing initiatives, tracking deadlines, and ensuring flawless execution of tasks.
• Track action items per LT member and assist with accountability, deadline management, and execution.
• Optimize the LT’s time by understanding the holistic needs of the business and triaging, prioritizing, and aligning requests to strategy, then help develop actionable plans, ensuring accountability and consistent follow-through.
• Drive cross-functional coordination and track execution against key priorities, including monitoring progress of key performance metrics.
• Create holistic views of allocated time and effort and proactively make recommendations to the LT on where to delegate or what to stop/start/continue to assist the executives in their focus, driving company growth.
• Reinforce the CEO’s vision and support enterprise-wide communication.
• Proactively maintain an impeccably organized calendar, adeptly triaging and managing competing priorities and swiftly adapting to shifting demands while exercising sound judgment, ultimately protecting the LT’s time.
• Support cultural initiatives, including assistance with thank-you notes, building lunches/connection time with the business into executive schedules, etc.
• Take ownership of arranging internal or offsite meetings, including logistics such as booking meeting space, meals, room set-up, transportation, etc. ensuring all stakeholders are well informed.
• Draft agendas, then develop and compile relevant documents and presentations to ensure meeting success and that deliverables are met.
• Arrange complex and detailed travel; assist Executives from HQ (if requested) through interactions with their EA’s. Be available when a LT member is traveling to assist with emergency travel arrangements and complete expense reports on time and in accordance to policy.
• Fulfill additional responsibilities as assigned by management, which may encompass assistance with marketing/event coordination or other tasks that support specific Lead Team Members or their departments.

Benefits

• Very Competitive total compensation plans (some positions include discretionary bonus, or Performance Share Units).
• A 401(K) plan to help you plan for your future with an employer match
• Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium.
• Generous PTO allowance - plenty of time to recharge those batteries!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive