About The Position

The Partner Operations Manager will act as a key link between Splunk partner sales and operations leadership during Splunk’s integration into the Cisco partner ecosystem. This growth-oriented role supports the integration by managing day-to-day processes, executing integration priorities, driving operational efficiency, and helping leaders resolve roadblocks to streamline the partner program. The position is open to candidates residing in the United States, with the East Coast time zone preferred. Relocation benefits are not available.

Requirements

  • At least 6 years of experience in operations, partner management, or business process improvement.
  • At least 5 years of experience communicating clearly about complex concepts to cross-functional audiences.
  • At least 3 years of experience working with and influencing stakeholders across different functions and levels.
  • At least 3 years of experience demonstrating an analytical mindset and proficiency with CRM tools, Microsoft Office, and PowerPoint.

Nice To Haves

  • Understanding of the Splunk product portfolio and partner program structures.
  • Experience working at a large-scale, global technology company.
  • AI acumen and the ability to apply AI tools to improve operational productivity.
  • Ability to manage multiple high-priority projects simultaneously in a dynamic environment.
  • Strong problem-solving skills and a proactive approach to identifying and mitigating operational risks.
  • Undergraduate degree in Business, Communications, Operations, or a related field.

Responsibilities

  • Manage day-to-day partner operations processes.
  • Execute priorities related to integrating Splunk into the Cisco partner ecosystem.
  • Drive operational efficiency and help streamline the partner program.
  • Help sales and operations leaders identify and resolve roadblocks.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Paid holidays and a floating holiday for non-exempt employees.
  • Birthday day off, paid year-end holiday shutdown, and personal wellness days.
  • Flexible vacation time off for eligible exempt employees; non-exempt employees receive paid vacation time.
  • Sick time off, with carryover of unused sick time subject to the stated limits.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional paid volunteer time.
  • Annual bonuses may be available for non-sales roles, subject to Cisco policies.
  • Sales-plan employees may be eligible for performance-based incentive pay.
  • Employees may be eligible for Cisco restricted stock unit grants, subject to vesting conditions.
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