About The Position

The Partner Integration Engineer is the technical point person for partners and customers integrating with Libra to submit claims for processing, underwriting, and funding. The role owns the integration journey from the first technical conversation through a stable production connection, keeping all parties informed about status and progress. The engineer communicates integration needs, timelines, and trade-offs in accessible terms to business and operations stakeholders, while working with technical counterparts on APIs, data mapping, authentication, error handling, and edge cases. The role translates customer needs into engineering-ready requirements and uses AI-assisted tools to produce and validate specifications, documentation, diagrams, and integration guides. Success requires self-organization, clear communication, follow-through, and the ability to influence customers and internal teams without formal authority. The position reports to the VP AI Transformation and may be based in Libra’s Denver, Huntersville, Rosemont, or Las Vegas office. Strong remote candidates are welcome, with occasional travel to Las Vegas and customer sites as needed.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent hands-on software development experience.
  • At least 5 years of experience in solutions engineering, integration engineering, technical implementation, solutions architecture, or technical product ownership, including direct work with external customers or partners.
  • Demonstrated track record of leading third-party integrations from discovery through production.
  • Strong knowledge of REST APIs, authentication methods, data formats such as JSON, XML, and flat files, and integration patterns.
  • SQL proficiency for data investigation, integration validation, and troubleshooting.
  • Working knowledge of software development sufficient to read and reason about application code and assess technical feasibility independently.
  • Exceptional, concise, and structured communication skills, with the ability to adjust technical depth for executives, operations staff, and engineers.
  • Demonstrated experience writing clear technical requirements, specifications, and customer-facing documentation.
  • Proficiency using AI-assisted tools, such as Claude or equivalent agentic platforms, to produce specifications, documentation, and diagrams.
  • Highly self-organized and able to manage multiple concurrent partner integrations without close direction.
  • Proven ability to drive outcomes through influence across teams and organizations without formal authority.
  • Comfort navigating ambiguity, with creative problem-solving and troubleshooting skills.
  • Must be authorized to work in the U.S.

Nice To Haves

  • Experience with claims, lending, underwriting, healthcare billing, or legal-tech data flows.
  • Familiarity with healthcare or claims data standards such as X12 837/835, HL7, or FHIR.
  • Experience with API testing and interaction using Postman or Swagger/OpenAPI.
  • Experience with Microsoft SQL Server for data analysis and query execution.
  • Application development experience with C#, .NET, Entity Framework, and React or Angular.
  • Experience with the Anthropic API and Claude model family, MCP (Model Context Protocol), Claude Code, or equivalent agentic tools.
  • Experience with Git and Bitbucket source control workflows.
  • Proficiency in Jira and Confluence; experience with Draw.io, Lucidchart, or similar diagramming tools.

Responsibilities

  • Serve as the primary technical contact for partners integrating with Libra to submit claims for processing, underwriting, and funding.
  • Lead technical discovery with each partner to understand systems, workflows, data, and constraints, and define integration scope, approach, risks, and sequencing.
  • Explain integration requirements, timelines, and trade-offs to non-technical stakeholders, and work through API design, payloads, data mapping, authentication, and error handling with technical counterparts.
  • Design practical integration solutions by evaluating trade-offs and recommending appropriate patterns for each partner’s technical maturity.
  • Investigate system behavior through API calls, database queries, logs, and code review to troubleshoot issues and establish accurate baselines.
  • Translate customer needs into engineering-ready requirements, user stories, acceptance criteria, data flows, and integration specifications usable by engineering teams and AI agents.
  • Use AI-assisted tools to produce specifications, integration guides, diagrams, and customer-facing documentation, validating accuracy, completeness, and edge-case coverage.
  • Own integration plans and keep parties aligned on status, next steps, and blockers through concise written and verbal updates.
  • Coordinate across Libra’s product, engineering, underwriting, and operations teams through influence; escalate risks early and clearly.
  • Validate integrations before go-live through testing, data verification, and acceptance against agreed criteria; support customers through launch and stabilization.
  • Contribute integration patterns, business rules, common issues, and customer-specific context to Libra’s knowledge base in a format usable by AI agents and engineering teams.
  • Identify recurring integration friction and recommend improvements to Libra’s APIs, documentation, and onboarding process.
  • Perform other duties as assigned.

Benefits

  • Choice of multiple medical plans
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with generous company match
  • Flexible spending accounts for medical and dependent expenses
  • Time off to recharge
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