About The Position

Acxiom is seeking a detail-oriented and collaborative Agency Partnerships – Health professional to support the success and execution of key agency relationships within Acxiom Health. This role focuses on client services, account support, and cross-functional coordination, ensuring seamless delivery of health audience solutions from intake through activation. This is an excellent opportunity for an early-career candidate (1–3 years of experience) who is interested in building expertise in data-driven marketing within the healthcare space. The ideal candidate is organized, proactive, and eager to learn about health data, audience strategy, and the operational workflows that power campaign execution. Preferred Hybrid 3 days/week in New York City metro office. CURRENTLY ONLY ACCEPTING EMPLOYEES IN THE NYC AREA WHO CAN BE IN OFFICE 3 TIMES A WEEK

Requirements

  • Bachelors Degree
  • This position is not eligible for any sort of sponsorshop
  • 1–3 years of experience in client services, account management, project coordination, or related roles
  • Strong organizational skills with the ability to manage multiple tasks and timelines simultaneously
  • Excellent communication skills and ability to collaborate across teams
  • Detail-oriented with a focus on accuracy and process execution
  • Ability to work in a fast-paced, cross-functional environment
  • Must be based in the NYC metro area and able to work onsite at least 3 days per week

Nice To Haves

  • Ability to work hybrid with 3 days/week in the New York City Office.
  • Exposure to marketing, advertising, data, or healthcare-related industries
  • Interest in learning about health data, audience targeting, and HIPAA-compliant marketing
  • Familiarity with CRM or internal workflow tools (e.g., Salesforce or similar systems)
  • Experience supporting agency relationships or working in a client-facing capacity

Responsibilities

  • Client Services & Account Support Support day-to-day management of agency relationships, ensuring strong communication and alignment on deliverables
  • Partner with Agency leads to maintain high levels of client satisfaction and responsiveness
  • Assist in onboarding new agency partners and supporting ongoing engagement needs
  • Act as a liaison between agency teams and internal stakeholders to ensure smooth execution
  • Audience Operations & Request Management Manage and track incoming audience requests, including new builds and model rebuilds
  • Maintain internal trackers to ensure visibility into request status, timelines, and delivery
  • Coordinate with internal teams to ensure timely execution and completion of audience builds
  • Communicate updates and status back to relevant stakeholders
  • Cross-Functional Coordination Work closely with Product, Data, and Operations teams to support audience build timelines and delivery
  • Help facilitate internal meetings, track action items, and ensure follow-ups are completed
  • Support alignment across teams to ensure campaigns are activated accurately and efficiently
  • Quality Assurance & Reporting Support Perform quality checks on audience delivery and syndication to ensure accuracy
  • Support revenue tracking and reporting processes using internal tools
  • Assist in maintaining documentation and ensuring data integrity across systems
  • Contribute to ongoing process improvements to enhance operational efficiency
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