Communications Associate (Hybrid NYC)

NFP•New York, NY

4d•Hybrid

About The Position

The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day materials of the Communications team. The focus of this position is the creation and customization of electronic and print communications, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements. This individual will also participate in cross-functional projects and work closely with multiple internal teams. This is a great opportunity to build foundational knowledge while working in a collaborative team environment and receiving mentorship and guidance to grow your career. This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time. For the first three months, the employee will need to be in the NYC office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Requirements

Bachelor’s degree preferred or equivalent professional experience.
Strong written communication and editing skills and a questioning mindset.
High attention to detail, particularly with structured documents and data-informed content.
Ability to manage multiple projects with competing deadlines.
Proficiency in Microsoft Word, PowerPoint and familiarity with Excel
Comfort working within approval workflows and cross-functional environments.
A high level of accountability and ownership of work.
Life & Health License preferred or ability to obtain within 6 months

Nice To Haves

Experience with benefits enrollment communications, insurance, or financial services.
Familiarity with HTML or Adobe Creative Cloud.
Familiarity with IDI and/or LTC products.

Responsibilities

Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.
Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards
Coordinate with other teams for timely production of paper mailings and websites
Manage multiple projects with quick turnaround timelines while maintaining attention to detail
Collaborate with internal teams to identify and develop process efficiencies