PARTNER CONSULTANT - Databricks

Happiest Minds•Atlanta, GA

About The Position

The Partner Consultant manages teams responsible for developing and delivering IT solutions for the business and clients. The role analyzes technology trends and the business impact of emerging technologies, assesses and addresses technology and business issues, manages financial resources, and ensures delivery of high-quality, cost-effective technology solutions aligned with client and business needs. It also establishes relationships with employees and internal and external stakeholders. The position leads and mentors employees, including supervisors, consultants, and professional staff. It oversees technology planning and delivery for supported products and services, including architecture, acquisition, integration, testing, installation, maintenance, and enhancement of mission-critical systems. The role assesses client requirements, evaluates solutions, advises management, sets priorities and investments with business units, manages budgets and business partners, and coordinates projects and training. It provides technical leadership, manages day-to-day team activities, and ensures solutions meet architectural standards, methodologies, client needs, and service levels. The position also oversees staff performance and development, including hiring, work assignment, performance appraisal, discipline, and problem resolution. Team members are expected to identify risks in their functional area, comply with applicable policies and requirements, and report known or suspected violations promptly. Other related duties may be assigned.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field.
At least 8 years of IT work experience, including supervising teams responsible for software application and/or business unit support.
Ability to stand or walk regularly.
Ability to sit regularly.
Ability to talk and hear regularly.
Ability to see objects up close or at a distance, use peripheral vision, and identify basic colors.
Ability to use hands and reach.

Responsibilities

Lead and mentor employees, including supervisors, consultants, and professional staff.
Oversee hardware and software planning, business partner selection, acquisition, Tier 3 problem resolution, integration, testing, and installation.
Contribute to annual technology solution plans and assess client requirements, business-event and data architecture, potential solutions, and recommendations for management.
Work with business units to set priorities and annual investments.
Manage budgets for supported products and services.
Contribute to standards and decisions about system and application changes, providing technical and business expertise.
Manage systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems.
Resolve client technical problems, develop technical responses to Requests for Quotes, address product issues, and deliver and install software releases.
Develop project resourcing strategies and allocate budget, staff, tools, and specialized support for implementation and training.
Provide direction and coordinate with other IT departments to ensure successful implementation and support.
Establish performance metrics with supported departments and monitor and share results.
Manage business partners and negotiate contracts for supported products and services.
Participate in advisory-level councils to guide strategy and roadmaps for supported products and services.
Coordinate team activities related to installation, deployment, and upgrades of software, hardware, and network facilities.
Manage the technical interface with business units and clients, including RFQ specification review, hands-on testing and modeling, and coordination with development on systems design.
Ensure technology solutions comply with architectural standards, methodologies, and practices.
Build and maintain client relationships and integrate processes to meet client needs and service levels.
Manage day-to-day activities of the assigned area and provide leadership, direction, and growth opportunities to department members.
Interview and hire team members; plan, assign, or direct work; appraise performance; discipline team members; and resolve problems.
Manage training development and delivery for internal IT and external users.
Observe applicable policies, procedures, laws, regulations, and risk limits, and timely report known or suspected violations.
Perform other related duties as required.