Part-Time Service Cashier / BDC Assistant

Les Stanford Buick GMC•Ferndale, MI

6d•Onsite

About The Position

Les Stanford Buick GMC is seeking a friendly, dependable, and motivated Part-Time Service Cashier / BDC Assistant to join our Service Department. This is a multi-role position that combines customer service, cashiering, administrative support, and assisting our Business Development Center (BDC) with incoming phone calls. If you enjoy working with people, staying organized, and being part of a fast-paced dealership team, we’d love to meet you.

Requirements

Previous customer service, receptionist, cashier, or call center experience preferred.
Automotive dealership experience is a plus but not required.
Strong communication and phone etiquette.
Excellent organizational and multitasking skills.
Basic computer proficiency.
Positive attitude, professional appearance, and dependable attendance.
Ability to work efficiently in a fast-paced environment.

Responsibilities

Greet customers in a friendly and professional manner.
Process customer payments accurately and efficiently.
Balance and reconcile the daily cash drawer.
Scan, organize, and electronically file repair orders and dealership paperwork.
Answer and direct incoming phone calls.
Assist the BDC by answering overflow calls and helping schedule service appointments.
Transfer calls to the appropriate department when needed.
Maintain accurate records and ensure completed paperwork is properly filed.
Keep the cashier and reception area clean, organized, and welcoming.
Deliver an outstanding customer experience from arrival through vehicle pick-up.