Part-Time Retail Supervisor
About The Position
This role is for a Part-Time Retail Supervisor at Fjällräven, located in Chicago, IL - Fulton Market. The supervisor will act as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates. The position requires open availability on two out of three weekend days (Fri/Sat/Sun) and offers $19 per hour. The mission of Fjällräven is to help people feel at home in nature through meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. The supervisor will play a key role in bringing this mission to life, ensuring every interaction reflects the company's values.
Requirements
- Prior experience in retail or customer service, including keyholder or supervisor experience
- Leadership skills rooted in trust, example, and collaboration
- A strong track record of delivering thoughtful, memorable guest experiences
- Clear communication, organization, and time-management skills
- Passion for the outdoors, sustainability, and continuous learning
- Comfort using retail systems (POS, inventory tools), or a willingness to learn
Responsibilities
- Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
- Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
- Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
- Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
- Support operational excellence, including inventory accuracy, stock organization, and visual standards
- Help ensure a safe, secure, and compliant store environment
- Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
- Support community engagement through store events and local partnerships that reflect Fjällräven's values
- Represent the brand with authenticity, curiosity, and care, both in and beyond the store
Benefits
- 401(k) with employer match
- Generous paid time off
- Product discounts
- Access to Fjällräven outdoor events
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
