Part-Time Retail Supervisor

Fjällräven North America•Bozeman, MT

20h•Onsite

About The Position

As a Retail Supervisor at Fjällräven, you will serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values of the brand, which are rooted in sustainability, curiosity, and care. The mission is to help people feel at home in nature, which goes beyond great gear to include meaningful conversations and shared knowledge.

Requirements

Prior experience in retail or customer service
Leadership skills rooted in trust, example, and collaboration
A strong track record of delivering thoughtful, memorable guest experiences
Clear communication, organization, and time-management skills
Passion for the outdoors, sustainability, and continuous learning
Comfort using retail systems (POS, inventory tools), or a willingness to learn

Responsibilities

Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
Support operational excellence, including inventory accuracy, stock organization, and visual standards
Help ensure a safe, secure, and compliant store environment
Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
Support community engagement through store events and local partnerships that reflect Fjällräven's values
Represent the brand with authenticity, curiosity, and care, both in and beyond the store