Part Time Pro Shop Worker - Lyon Oaks Golf Course

Oakland County•Wixom, MI

5d•Onsite

About The Position

Oakland County Parks is looking for friendly and dependable Golf Course Pro Shop Workers to join the team at Lyon Oaks Golf Course in Wixom. In this customer-focused role, you’ll help create a great experience for golfers from the moment they arrive—checking in guests, scheduling tee times, assisting with merchandise and equipment rentals, and supporting daily golf course operations. This is a great opportunity for someone who enjoys interacting with people, working as part of a team, and spending their workday in a golf and recreation environment. The position is part-time, limited to 1,000 hours per year, with a pay rate of $16.04/hr. The role requires the employee to be at least 18 years old due to the potential sale of alcoholic beverages in the Grill Room or on the Beverage Cart.

Requirements

Must have passed their 18th birthday
Pass the complete examination, including the employment medical, established for this classification.

Nice To Haves

Reasonable knowledge of customer service interactions and ability to communicate with others.
Some knowledge of the use of elementary hand and power tools.
Reasonable knowledge of and ability to practice standard safety techniques.
Reasonable ability to perform routine, repetitive, and/or manual tasks.
Reasonable ability to maintain personal cleanliness and a presentable public appearance.
Reasonable ability to follow standardized oral and written instructions.
Reasonable ability to work and cooperate in a team effort, when necessary, to successfully complete an assignment.
Pro shop duties include waiting on customers, the sale, inventory, and notification for purchases of articles, and helping to maintain the pro shop in a neat and orderly manner.
Processes transactions in person and over the phone on a point-of-sale computer system including renting golf carts, lockers and other equipment, scheduling tee times in person and on the phone, and announcing tee time launches.
Provides customer service to golf course guests such as assisting with the sale of pro-shop merchandise.
Cleans, stages golf carts for customer use and returns them to the cart barn after use.
May assist guests with food and beverage services at the grill room, concession, and beverage cart locations, taking food and beverage orders, preparing, and serving orders in a courteous manner and recording the transaction into the parks software to provide an accurate sales receipt.
May assist on the golf course as a starter/ranger to manage the flow of traffic and ensure that players follow the rules and etiquette of the course.
May also provide customer service to players with any issues they may have while on the course

Responsibilities

Welcome golfers and provide friendly, helpful customer service in the Pro Shop
Schedule tee times and process purchases, rentals, and other transactions using a point-of-sale system
Assist with merchandise sales, inventory, golf cart rentals, and equipment
Clean, stage, and organize golf carts for customer use
Help maintain a clean, organized, and welcoming Pro Shop
Serve as a starter/ranger when assigned, helping manage the pace of play and promoting course rules and etiquette
Assist golfers with questions or concerns while they're on the course
Depending on assignment, assist with food and beverage service in the grill room, concession area, or beverage cart
Answer public inquiries regarding other County parks
Perform the duties of part-time seasonal employees in various classes when necessary