Part Time Evening & Weekend Supervisor

Iowa Western Community College • Council Bluffs, IA

1d • Onsite

About The Position

Iowa Western is currently seeking a Part-Time Evening & Weekend Facility Supervisor for the Dr. John & Jean Marshall Wellness Center. This position reports to the Director of the Dr. John & Jean Marshall Wellness Center. The Evening & Weekend Supervisor provides general oversight of the Marshall Wellness Center during evening and weekend hours, emphasizing quality front-line customer service to students, employees, and visitors. The Evening & Weekend Supervisor provides guidance and oversight to student and part-time workers for the Marshall Wellness Center, a 92,000-square foot multi-use fitness and recreation facility that opened in fall 2019 and features state-of-the-art cardio and strength training equipment, basketball and volleyball courts, and an 80-yard indoor field turf.

Requirements

• Associate’s Degree required.
• Current CPR/AED and First Aid certification from American Heart Association or American Red Cross (or obtained within 60 days of hire).
• Experience in a customer-service related field and experience that demonstrates a commitment to delivering first-rate customer service and exceptional support on a daily basis.
• Experience that demonstrates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural, ethnic, and disabled backgrounds of community college students and that illustrates the ability to problem-solve, confront policy violators, and diffuse volatile situations.

Responsibilities

• Provide guidance and support to student employees in the management of the Marshall Wellness Center.
• Provide high-quality customer service to members and guests of the Marshall Wellness Center.
• Communicate and enforce policies and procedures of the Marshall Wellness Center.
• Deescalate situations that involve conflict.
• Document and report incidents and injuries that occur in the Marshall Wellness Center.
• Operate building systems to include computer, lighting, audio/visual and sports equipment systems.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree