Part-Time Dispatcher

Mayflower Cruises & ToursLisle, IL
Onsite

About The Position

Mayflower Cruises & Tours, a national tour company located in Lisle, IL and a division of Scenic, USA is looking to hire experienced Dispatchers. This is a part-time role where the hours will vary depending on the season and times of travel. As a dispatcher, you will be responsible for assisting clients with transportation arrangements, ensuring a smooth and enjoyable experience. You will also liaise with partners, passengers, and staff, and handle any issues or emergencies that may arise in a fast-paced and dynamic environment.

Requirements

  • Strong working knowledge of Microsoft Excel and Microsoft Word
  • Ability to work with minimal supervision
  • Positive, can-do attitude
  • Reliable and self-motivated
  • A drive for delivering an excellent guest experience
  • Willingness to participate in and adapt to an ever-changing environment

Nice To Haves

  • Experience as a dispatcher
  • Knowledge of IL, IN, WI Chicagoland areas

Responsibilities

  • Able to work flexible hours including days, evenings, late nights/early mornings, and weekends
  • Data entry utilizing excel and in-house systems
  • Deliver exceptional guest experience
  • Knowledge of IL, IN, WI Chicagoland areas
  • Maintain professional relationships with direct guests, colleagues, and travel advisor partners
  • Advise traffic solutions, and coordination when needed
  • Assist with projects or other assigned projects
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