Part-Time Dispatcher

Mayflower Cruises & Tours • Lisle, IL

2d • Onsite

About The Position

Mayflower Cruises & Tours, a national tour company located in Lisle, IL and a division of Scenic, USA is looking to hire experienced Dispatchers. This is a part-time role where the hours will vary depending on the season and times of travel. As a dispatcher, you will be responsible for assisting clients with transportation arrangements, ensuring a smooth and enjoyable experience. You will also liaise with partners, passengers, and staff, and handle any issues or emergencies that may arise in a fast-paced and dynamic environment.

Requirements

• Strong working knowledge of Microsoft Excel and Microsoft Word
• Ability to work with minimal supervision
• Positive, can-do attitude
• Reliable and self-motivated
• A drive for delivering an excellent guest experience
• Willingness to participate in and adapt to an ever-changing environment

Nice To Haves

• Experience as a dispatcher
• Knowledge of IL, IN, WI Chicagoland areas

Responsibilities

• Able to work flexible hours including days, evenings, late nights/early mornings, and weekends
• Data entry utilizing excel and in-house systems
• Deliver exceptional guest experience
• Knowledge of IL, IN, WI Chicagoland areas
• Maintain professional relationships with direct guests, colleagues, and travel advisor partners
• Advise traffic solutions, and coordination when needed
• Assist with projects or other assigned projects

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed