Dispatcher - Part Time
About The Position
The Dispatcher will schedule and dispatch requests for emergency and non-emergency ambulance, wheelchair, ambulatory and taxi transportation via computer aided dispatching application (CAD). Receives requests via telephone, fax and web based applications. Enters all pertinent information into CAD. Registers patient, checks insurance eligibility, determines level of service needed and confirms medical necessity. Initiates insurance authorization, collects payments electronically and prepares completed run reports for billing. Assigns trips to active units and monitors progress, communicates using two way radio, direct connect, pagers and telephone. Deploys ambulance and wheelchair vans throughout VA, WV and MD.
Requirements
- High School Diploma or equivalent required
- Ability to apply critical thinking toward problem solving and conflict resolution required
- Excellent customer service, clerical, computer, and data entry skills required.
- Working knowledge of Microsoft Windows, Edge, Excel and Outlook required
- Ability to accurately type 30-35 wpm minimum
Nice To Haves
- Current or previous EMS state certification preferred.
Responsibilities
- Schedule and dispatch requests for emergency and non-emergency ambulance, wheelchair, ambulatory and taxi transportation via computer aided dispatching application (CAD).
- Receive requests via telephone, fax and web based applications.
- Enter all pertinent information into CAD.
- Register patient, check insurance eligibility, determine level of service needed and confirm medical necessity.
- Initiate insurance authorization, collect payments electronically and prepare completed run reports for billing.
- Assign trips to active units and monitor progress.
- Communicate using two way radio, direct connect, pagers and telephone.
- Deploy ambulance and wheelchair vans throughout VA, WV and MD.
Benefits
- A Zero-Deductible Health Plan
- Dental and vision insurance
- Generous Paid Time Off
- Tuition Assistance
- Retirement Savings Match
- A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
- Health savings account
- Flexible spending account for childcare
- Life insurance
- Short-term and long-term disability
- Professional development
- Discounts to on-campus dining
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
