Part-Time Dispatcher

Earlham College•Richmond, IN

1d•Onsite

About The Position

The Public Safety Dispatcher, reporting to the Assistant Director of Public Safety, acts as the primary emergency and general information and a message relay contact for the campus community. This position handles all incoming calls through the college switchboard and coordinates dispatch and deployment of Public Safety and other campus personnel. This position works primarily third shift and weekends; 12:00 am (Midnight) – 8:00 am which may fall on holidays.

Requirements

Attainment of high school diploma or GED
Excellent written and verbal communication skills
Ability to comprehend and maintain a working knowledge of departmental rules and regulations
Ability to think and act quickly and professionally in sensitive situations
Ability to work cooperatively with other Public Safety staff, College employees and local law enforcement officials
Ability to work and communicate well with college-aged adults in a multicultural environment
Computer proficiency is required
Excellent problem-solving and good interpersonal skills, including the ability to work well in a team setting with minimal supervision
Ability to work with minimal supervision as well as assist in the supervision of student staff
Neat and organized work style, excellent phone etiquette skills and the ability to handle confidential information
A valid Driver's License and a minimum of 2 years of driving history.

Nice To Haves

Experience in the human services field, first responder/emergency response or a related field is preferred
Applicants with previous First Responder experience will be strongly considered

Responsibilities

Answer all Public Safety phones (emergency and non-emergency) and initiate necessary response
Answer incoming calls received through the campus switchboard and forward to appropriate office or provide information as needed
Monitor all campus alarm systems (fire, security, etc.)
Maintain necessary communications with patrol officers, as well as local law enforcement, fire department and emergency medical personnel as needed
Maintain necessary shift logs
Monitor systems for controlling electronic access and video surveillance
Utilize department’s computer records management system for reports and data entry
Provide front desk assistance to students, employees and visitors of the College, which may include but not be limited to issuing parking permits, ID cards and keys

Benefits

Medical, Dental, and Vision Insurance
Company paid Long-Term Disability after 1 year of full-time service
Basic and Voluntary Life insurance
Employee Assistance Program
Campus Store Discount
Free ticket vouchers for Richmond Symphony Orchestra
Wellness Center Free Membership or Discount for eligible employees
Athletic Games-Free entry to all home games
Free entry into most Theatre/Music shows
Tuition Benefits for Immediate Family for eligible employees
403(b) Retirement – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
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