Part-Time Center Associate at Store #4202

The UPS Store #4202 • Coldwater, MI

9d

About The Position

The Part-Time Center Associate provides customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers about products, services, and value options, and applies industry best practices. The role requires a friendly, helpful demeanor, professional appearance, and the ability to learn the business quickly.

The position starts at $14.00 per hour and is scheduled for 25 to 30 hours per week. Two set schedule options are offered: Monday and Wednesday from 12 p.m. to 6 p.m. plus Saturday and Sunday from 10 a.m. to 3 p.m.; or Thursday and Friday from 12 p.m. to 6 p.m. plus Saturday and Sunday from 10 a.m. to 3 p.m. Pay will increase to $15.00 on January 1, 2027.

Requirements

• High school diploma or GED.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift more than 40 pounds.
• Willing and able to work 25 to 30 hours per week across a 6-day work week.
• Friendly and genuinely helpful demeanor and professional appearance.
• Ability to learn all aspects of the business quickly.

Nice To Haves

• Previous retail sales experience.
• Strong internet skills.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills with customers, team members, and leadership.
• Take ownership of customers' shipping needs and offer viable solutions.
• Learn product and service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices expertly and be willing to teach others.
• Maintain a clean, organized, and safe working environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED