Part-Time Case Manager, Supervised Release Program

Center for Justice Innovation•New York, NY

1d•Hybrid

About The Position

The Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court and community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in so doing, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. SIJC seeks a Part-time Case Manager for the borough’s Supervised Release Program (SRP). Reporting to Supervising Case Manager, the Case Managers are the front line of service delivery and key to ensuring that the program meets its mandate. Specifically, Case Managers will supervise SRP participants according to their assigned tier and level; work with participants to identify and address barriers to compliance and court attendance; conduct outreach to participants, court stakeholders, community-based service providers, and collateral contacts; connect participants to appropriate services in the community to support their stabilization, and ensure accurate and timely court reporting on participants’ compliance with program requirements. Accurate and timely data entry is a core responsibility for this position. Additionally, Case Managers will co-facilitate pro-social and psycho-educational groups.

Requirements

Bachelor’s degree and two years direct practice experience (e.g., therapeutic or case management) required
Must be detail-oriented with strong organizational and time management skills
Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment
Professional demeanor and ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies
Openness to work collaboratively with people from diverse backgrounds in a culturally-competent manner
All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment
Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered
In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire

Nice To Haves

Experience in pretrial, court-based, or criminal legal system strongly preferred
Experience working within a specialized branch of service provision like substance use treatment, mental health services, co-occurring disorders, or adolescent development preferred
Experience using trauma-informed and strength-based approaches strongly preferred
Bilingual (English-Spanish) preferred

Responsibilities

Provide supervision and court monitoring for SRP participants according to their assigned tier and level by completing check-ins in the specified method and frequency, while treating all participants with dignity and respect
Proactively communicate and reinforce program expectations with participants
Work with participants to identify and address barriers to compliance with supervision requirements and court attendance
Provide comprehensive, clinically-informed case management services by orchestrating internal and external resource allocation and service referrals
Referrals should align with participants’ needs and goals, including but not limited to substance use, mental health, trauma, intimate partner violence, housing, education, and employment
Monitor participants’ compliance with supervision requirements
Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance with supervision requirements
Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices
Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re-arrest, and mandatory programming court notifications
Maintain professional and positive relationships with court staff, judges, and attorneys
Co-facilitate pro-social and psycho-educational groups for participants in collaboration with SRP Clinicians
Responsible for consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise
Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets
Attend project events, community events, and meetings after hours, as needed
This role is not eligible for clinical hours
Additional relevant tasks, as necessary