Join our Team as a Part-Time Banquet Server!

Crowne Plaza Lansing•Lansing, MI

8d•Onsite

About The Position

Join Crowne Plaza, one of the largest and best-loved premium hotel brands globally, as a Part-Time Banquet Event Server. With over 420 hotels worldwide, Crowne Plaza offers a flexible work environment with opportunities for growth, a great benefit package, and strong teamwork. We are seeking individuals with flexible availability to join our team and contribute to our 'Dare to Connect' service style, which focuses on creating memorable emotional connections with guests. This role is crucial in ensuring a positive guest experience through professional and personalized service.

Requirements

A high school or equivalent education is preferred.
Minimum of six months of prior food service experience is preferred.
Must be at the minimum age to serve alcohol in line with any local legislative requirements.
Ability to comply with local laws regarding food handling or serving of alcohol, including the ability to take and pass the ServSafe Alcohol Safety class and exam.
Knowledge of table service standards and appropriate table settings and service ware.
Knowledge of all menu items and methods of preparation.
Strong Problem-solving and reasoning skills.
Ability to work a flexible schedule including nights, weekends, and/or holidays.
Communication skills, written or verbal, in the primary language(s) used in the workplace.
Basic reading, writing, and math skills.
Ability to navigate necessary software and applications.
Must be able to lift and transport items weighing up to 50 pounds on a regular and continuing basis.
Must be able to maneuver carts or equipment weighing up to 250 pounds occasionally.
Must be able to exert well-paced mobility for up to 8 hours in length.
Must be able to maneuver between tables and in tight spaces.
Must be able to position self to fulfill cleaning tasks.
Must be able to work in extreme temperatures like freezers (-10 º F) and kitchens (+110 º F), possibly for one hour or more.
Must be able to work varying schedules to reflect the business needs of the hotel.
Attendance at all scheduled training sessions and meetings is required.
Fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities.
Must pass background checks and drug screenings.

Responsibilities

Serve food and beverages using established Hotel standards.
Set up for events including place settings, décor, buffet lines, table linens, tables, and chairs.
Complete all IHG and Hotel training.
Monitor guest behavior and alcohol consumption to determine when alcohol service should cease; check identification of guests appearing to be under 40 years of age.
Notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
Clean and maintain workspace including back hall, carts, storage closets, and event space.
Engage with guests and colleagues using D.A.R.E. to Connect behaviors.
Follow hotel safety protocols and procedures at all times.
Immediately report any safety/service incident to the Restaurant Manager or the Person In Charge (PIC).
Perform additional duties as necessary and assigned.