Join Our Team as a Banquet Bartender!

Crowne Plaza Lansing•Lansing, MI

1h•Onsite

About The Position

Are you looking to join a team with flexibility, opportunities for growth, a great benefit package, and fantastic teamwork? We're looking for Part-Time Banquet Bartenders with flexible availability. Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

Requirements

Strong communication, problem-solving, and reasoning skills are essential.
Have the ability to work a flexible schedule including nights, weekends, and/or holidays.
Communication skills, written or verbal, in the primary language(s) used in the workplace.
Basic reading, writing, and math
Ability to navigate necessary software and applications.
Ability to comply with local laws regarding food handling or serving of alcohol, including the ability to take and pass the ServSafe Alcohol Safety class and exam.
Must be at the minimum age to serve alcohol in line with any local legislative requirements.

Nice To Haves

A high school or equivalent education is preferred.
Minimum of six months of prior food service experience is preferred.

Responsibilities

Prepare and serve beverages using established pour standards and drink recipes.
Set up bar including all liquor, mixers, ice, garnishes, glassware, and supplies.
Receive cash and credit payments from customers; give accurate change
Count and secure bartender’s bank and balance cash drawer at end of shift in line with hotel procedures.
Deliver superior service and maximize customer satisfaction.
Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease.
Notify management of incidents involving excessive alcohol consumption or impaired condition of guests
Check identification of guests appearing to be under 40 years of age.
Solve guest problems/complaints using appropriate service recovery guidelines.
Engage with guests and fellow associates as well as work as a team.
Preform pre and post shift work as assigned.
Requisition all necessary supplies in line with hotel procedures and manage liquor inventory.
Ensure that all liquor is properly secured before, during, and at close of shift.
Inspect all equipment and machinery for proper operation.
Wipe down equipment and all other areas/items in the bar area as needed.
Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Banquet Manager/Supervisor or the Person In Charge (PIC).
Additional duties as necessary and assigned.