Part-Time Adult Education Clerical Support

East Mississippi Community College•8731 South Frontage Road Mayhew, MS

23h•Onsite

About The Position

AE Clerical Support staff provides effective AE program support and excellent customer service. This role involves a variety of clerical duties to support program operations, assist instructors and students, and contribute to the marketing and recruitment efforts for Adult Education services.

Requirements

High School diploma required.
Excellent computer, organizational, verbal, and written skills.
Working knowledge of computer databases.
MS Office Suites, primarily Word and Excel.
Good written and oral communication skills.
Support the College mission implicitly and explicitly in the daily execution of all duties and responsibilities.
Actively participates in maintaining an effective and continuous recruiting program.
Participates in Institutional Effectiveness activities.
Represents the College in a professional manner as evidenced by dress, demeanor and the discharge of daily responsibilities.
Fulfills other duties as assigned by the President and/or supervisor.

Nice To Haves

AA degree preferred.

Responsibilities

Greets and assists individuals in a professional, pleasant, and timely manner.
Provides clerical support for program operations, answers and directs telephone calls to appropriate staff.
Retrieves, sorts, screens and distributes mail and packages.
Enters student information into LACES.
Assists instructors and data manager with correspondence, duplication, material requests, LACES reports, and file management.
Assists in retrieving and contacting referrals from partnering agencies in the MAE system.
Assists with GED awards ceremonies.
Assists with EMCC inventory.
Assists with marketing of ABE services and recruiting and retaining participants.
Maintains filing, record-keeping systems, manuals and other materials.
Adheres to local and state policies and procedures.
Maintains confidentiality of records, releases information according to program guidelines.
Checks EMCC e-mail, voice mail, and mail accounts daily and responds in a timely manner.
Supports office/classroom equipment-including filling copier with paper, changing toner cartridges, and emptying paper shredders.
Participates in EMCC and divisional staff meetings.
Participates yearly in minimum twenty hours of AE-approved professional development.
Performs other duties as assigned by supervisors.
Assists with participant intakes, TABE testing and new student orientation.
Assists with ACT WorkKeys® testing.
Effectively communicates with, cooperates with, and supports other college personnel in daily activities.
Assists with and fulfills other duties as assigned by the AE Director.