Part - Time 1000 HR. Worker - ABE - FY 2026

Nevada System of Higher Education
Hybrid

About The Position

Energetic Student Advocate who can support students and join our fun & friendly Adult Basic Education (ABE) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ABE Program and its students. Flexibility to workdays/nights/weekends is required, be punctual, and provide excellent student support services.

Requirements

  • Proficient in Outlook email, data entry, and friendly customer service with a smile
  • Student-centered / listening / verbal communication / organizational skills
  • Energetic, Friendly, reliable, and punctual for your shift
  • Accurate data entry of less than 2% error rate
  • Bilingual students are encouraged to apply

Responsibilities

  • Support in registering students in-person, by phone, and/or by email following ABE program procedures
  • Screening students
  • Ask a series of questions to the student to see if they qualify for our program.
  • Enter student information into a tracking sheet/database (LUMENS)
  • Ensure accurate data entry
  • Submit a call log daily to your lead
  • ABE daily phone duties incoming/outgoing
  • Tracking incoming calls to ensure successful placement
  • Enter student data in the tracking sheet for student follow-up
  • ABE daily email duties incoming/outgoing
  • Respond to emails and follow up with students
  • Welcoming/facilitating student intake/assessment process
  • Data entry for student data into tracking sheet/database portals as needed.
  • Notify students and instructors of any class updates, as requested
  • Complete follow-up calls for ABE students to track student progress/success rates
  • Additional job duties as assigned
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