Parks Office Assistant 2

Pierce County•Tacoma, WA

2d•Onsite

About The Position

This position is in office and not remote. In this role, the Office Assistant 2 supports the Parks and Recreation Specialized Recreation team at the Lakewood Community Center by serving as a welcoming and reliable front-desk presence. Responsibilities include answering phones, greeting and assisting clients, and providing general office and clerical support such as printing, supply ordering, and maintaining organized workflows. You will help manage the ActiveNet registration system, process customer payments and refunds, and support facility rentals and special events with related payment tasks. Additionally, you will contribute to the human resources processes and assist with recruiting and monitoring hours as one of our HR Partners. You will help ensure smooth and inclusive operations for staff and community members alike. Pierce County Parks and Recreation manages more than 5,200 acres of parks, trails, and open space, ranging from community hubs to natural areas. We deliver diverse recreation programs and maintain the infrastructure that supports both active play and quiet connection with nature. Our department is made up of four divisions: Park and Recreation Operations, Business Operations, Volunteer and Resource Development, and Park Stewardship and Infrastructure Delivery, working together to serve one of the most dynamic and fast-growing regions in Washington. Guided by our mission to create livable communities, we provide opportunities for people to connect with nature, learn about sustainability, live healthy lives, and experience inclusive, thriving public spaces. Joining Pierce County Parks means being part of a forward-thinking team that values collaboration, innovation, and community impact, where your work truly makes a difference every day. Specialized Recreation is a program that facilitates a variety of fun, exciting, and safe social and recreational activities for people with disabilities in our community. Through camps, clubs, sports, Special Olympics, and more, we aim to provide a wide selection of accessible and inclusive opportunities. We are seeking someone who excels in a dynamic environment with many competing priorities and a diverse community of customers. Flexibility, good judgment, strong attention to detail, and the ability to thoughtfully prioritize daily tasks are essential. Strong, respectful communication skills are important, especially when engaging with individuals from varied backgrounds, including people with disabilities, developmental needs, or different social norms. This position is part of an Office Assistant series that offers a great foundation for future positions within the Parks and Recreation Department and Pierce County. You will receive on-the-job training from Parks and Recreation Administrative staff, as well as developmental training through Human Resources. Additionally, you will have access to LinkedIn Learning to further your growth as an administrative professional.

Requirements

One year of general clerical work experience.
Please attach a current cover letter with your application. Failure to attach this will result in an incomplete application.

Nice To Haves

Excellent customer service skills
Experience utilizing a computer and operating standard office systems, especially Microsoft Office.

Responsibilities

Receive and process routine to moderately complex forms and applications, i.e., determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the proper completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered.
Provide information and advice in response to questions raised by the public served.
Perform receptionist and general office duties.
Respond to routine inquiries by telephone or person-to-person.
Fulfill requests for publications or office supplies.
Take minutes at meetings.
Operate standard office equipment such as copiers, typewriters, personal computers or word processors, postage machines, calculators and recorders.
Verify, code and proofread input and output data.
Maintain regular, predictable and punctual attendance during regularly scheduled work hours at assigned worksite.
Organize, maintain and retrieve information and documents from files and records.
Manage the ActiveNet registration system.
Process customer payments and refunds.
Support facility rentals and special events with related payment tasks.
Contribute to human resources processes.
Assist with recruiting and monitoring hours as one of our HR Partners.