Parks Host Coordinator

Lincoln County•Lincoln County, OR

4d•Hybrid

About The Position

Lincoln County's Parks Department is hiring a full-time Parks Host Coordinator to provide year-round coordination and administrative support for the County Parks host program. The role oversees recruitment, scheduling, training, supervision, safety programs, operational procedures, campground revenue deposits, inventory and supply management, and volunteer coordination. The coordinator is the primary point of contact for park hosts, addressing concerns and maintaining consistent communication between park management and hosts. The position is primarily based outdoors in a park setting, with occasional office work for administrative tasks. The primary location is the Moonshine Office, with frequent travel between parks in Lincoln County to oversee operations, conduct training, support hosts, and transport materials or supplies. A hybrid option is available within Oregon. The position may require weekend, holiday, and evening work as needed, and shifts will cover a weekend schedule at the park. Compensation is $25.59–$27.96 per hour. Lincoln County reviews education and experience for wage offers in accordance with Oregon Pay Equity laws.

Requirements

Associate degree and/or professional certification in a field related to parks, natural resource management, hospitality management, or public administration.
Two to three years of relevant experience managing a small team.
Any combination of education and experience that provides the skills, knowledge, and ability to perform the job, as determined by the County.
Oregon Driver's License required within 30 days of hire.
Knowledge of techniques for managing and resolving conflicts, including with staff reluctant to perform assigned tasks or follow park protocols.
Knowledge of motivational strategies to engage and encourage Park Hosts to fulfill their responsibilities.
Knowledge of performance management practices, including addressing underperformance, giving constructive feedback, and implementing corrective actions.
Basic computer application skills, such as Microsoft Office.
Knowledge of parks, nature, and outdoor recreation.
Ability to walk up to one mile over uneven terrain, on or off pavement, including uphill or downhill conditions.
Ability to inspire and motivate a team, set clear expectations, and provide guidance and support.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Ability to handle conflict and resolve issues professionally.
Ability to work weekends, holidays, and evenings as needed.
Ability to travel frequently between park locations and potentially transport materials, supplies, or equipment.

Nice To Haves

Previous experience in volunteer coordination, customer service, or park management.

Responsibilities

Develop and implement strategies to recruit qualified Park Hosts, conduct interviews, assist with hiring, and ensure new hosts complete onboarding and training.
Develop and coordinate training for Park Hosts on customer service, park policies, cash handling, safety procedures, and maintenance tasks.
Develop, maintain, and update standard operating procedures, best practices, and work instructions for Park Host operations.
Maintain Safety Data Sheets and related chemical safety documentation for products used by Parks staff.
Assist with safety meetings and communicate safety updates to staff.
Provide ongoing support to Park Hosts and plan and lead team-building workdays focused on park improvements, skill development, and collaboration.
Create and manage schedules to ensure coverage across park locations; adjust schedules for seasonal needs and events and assist with short-notice staffing needs.
Track Park Host hours and assist with monitoring annual hour limits.
Serve as the primary point of contact for Park Hosts, address concerns, provide guidance, and resolve conflicts.
Foster a positive and collaborative environment among Park Hosts and between hosts and park visitors.
Conduct regular check-ins with Park Hosts to assess job satisfaction and performance.
Ensure Park Hosts follow park policies, safety regulations, and customer service standards.
Maintain records of Park Host hours, performance evaluations, incidents, and issues.
Prepare and complete weekly campground revenue deposits during the summer operating season.
Coordinate ordering of uniforms, personal protective equipment, cleaning products, office materials, and other routine Parks supplies.
Maintain inventory records for Parks supplies, equipment, uniforms, and operational materials; assist with inventory counts and identify replacement needs.
Assist the Parks Operations Supervisor with administrative and operational duties supporting year-round park operations.
Assist with events involving Park Hosts and community engagement.
Schedule and manage one-time volunteers for park clean-ups, plantings, and other special events.