Parking Supervisor - Salt Lake City, UT

Parking Management Company•Salt Lake City, UT

2d•$20 - $20•Onsite

About The Position

The Parking Supervisor helps ensure a smooth, safe, and organized parking experience for guests. The role involves directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The supervisor delivers customer service while maintaining a safe, clean, and efficient parking environment, enforcing parking policies, and supporting lot operations. The position is non-exempt and pays $20.00 per hour; rates can vary by market. The posting lists both full-time and part-time schedules. The role requires working indoors and outdoors in various weather conditions and remaining alert in active parking environments with moving vehicles. Schedule flexibility is essential, and shifts may include nights, weekends, and holidays. The position requires standing, walking, and lifting up to 50 pounds for extended periods, as well as maintaining a clean, professional appearance and following uniform and grooming standards. Team members may need to use a personal cell phone for work-related communications or mobile apps; reimbursement follows company policy when applicable. A high school diploma or GED is required. A valid driver’s license and reliable transportation are required, as is maintaining a clean motor vehicle record with no more than three moving violations in the past three years. Successful completion of a background check is required and must be maintained throughout employment. No special certifications are necessary. Previous customer service experience is preferred, while a positive, helpful attitude is essential. Benefits and additional compensation mentioned include medical, vision, and dental insurance; life and critical illness insurance; bonus opportunities; an internal leadership development program; paid time off; paid training; tuition assistance through Belleview University; nationwide discounts through Perks at Work; and overtime pay when applicable. Non-exempt employees receive overtime pay for hours worked over 40 in a workweek at one and one-half times the regular hourly rate.

Requirements

High school diploma or GED.
Valid driver’s license and reliable transportation.
Maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
Successful completion of a background check and continued satisfaction of the background check requirement throughout employment.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work indoors and outdoors in various weather conditions and remain alert to moving vehicles and changing weather conditions.
Schedule flexibility, including the possibility of night, weekend, and holiday shifts.
Ability to maintain a clean, professional appearance and comply with uniform and grooming standards.
Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
Ability to manage guest interactions with patience, empathy, and attention to detail, and to collaborate with team members, supervisors, and clients.
Positive, helpful attitude.

Nice To Haves

Previous customer service experience.

Responsibilities

Direct traffic and assist customers to support a smooth parking experience.
Issue tickets, accurately handle payments, and responsibly track money and paperwork.
Complete shift logs, track tickets and revenue, and document parking activity.
Label keys, record vehicle details, and maintain organized records of parked cars.
Regularly check the lot, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
Help guests with payments and parking questions in a friendly and helpful manner.
Use radios appropriately, communicate with the team, and support a positive work environment.
Arrive on time, follow company policies, and maintain a professional appearance and attitude.
Perform other tasks as needed to support operations, including attending training and adapting to scheduling needs.