Parking Supervisor - Salt Lake City, UT

Parking Management•Salt Lake City, UT

21h

About The Position

The Parking Supervisor helps ensure a smooth, safe, and organized parking experience for guests. The role involves directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The position requires a friendly, detail-oriented approach and comfort working outdoors in varied weather conditions. The primary objective is to deliver great customer service while maintaining a safe, clean, and efficient parking environment, including helping guests, enforcing parking policies, and supporting lot operations. This is a non-exempt role that pays $20.00 per hour, although rates can vary by market. The schedule is listed as full-time or part-time. The position reports to the Commercial Parking Manager and is in the Commercial Parking Division. The role requires a high school diploma or GED, a valid driver’s license, reliable transportation, and a clean motor vehicle record with no more than three moving violations within the past three years. A background check must be successfully completed and maintained throughout employment. Previous customer service experience is preferred; no special certifications are necessary. Employees must be able to stand, walk, and lift up to 50 pounds for extended periods, and work indoors and outdoors in various weather conditions. Schedule flexibility is essential; shifts may include nights, weekends, and holidays. Employees must maintain a clean, professional appearance and follow uniform and grooming standards. Work may take place in active parking environments with moving vehicles and changing weather conditions. Team members may need to use a personal cell phone for work-related communications or mobile apps. Reimbursement follows company policy when applicable. The employer provides paid training, paid time off, health and supplemental insurance, bonus opportunities, a leadership development program, tuition assistance, and nationwide discounts. Non-exempt employees receive overtime pay when applicable.

Requirements

High school diploma or GED.
Valid driver’s license and reliable transportation.
Clean motor vehicle record, with no more than three moving violations within the past three years.
Successful completion of a background check, which must be maintained throughout employment.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work indoors and outdoors in various weather conditions.
Schedule flexibility for shifts that may include nights, weekends, and holidays.
Clean, professional appearance and adherence to uniform and grooming standards.
Excellent communication skills, including active listening, clear articulation, and a courteous, professional demeanor.
Ability to manage guest interactions with patience, empathy, and attention to detail.
Ability to work collaboratively with team members, supervisors, and clients.
Ability to remain alert in active parking environments with moving vehicles and changing weather conditions.

Nice To Haves

Previous customer service experience.
A positive, helpful attitude.

Responsibilities

Direct traffic, assist customers, monitor the parking lot, and help maintain a smooth, safe, and organized parking experience.
Issue tickets, handle payments accurately, and responsibly track money and paperwork.
Complete shift logs, track tickets and revenue, and document parking activity.
Label keys, record vehicle details, and maintain organized records of parked cars.
Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
Keep the parking area and booth clean and presentable, and assist with light cleaning or janitorial tasks as needed.
Help guests with payments and parking questions while maintaining a friendly and helpful attitude.
Use radios appropriately, stay in contact with the team, and support a positive work environment.
Arrive on time, follow company policies, and maintain a professional appearance and attitude.
Perform other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.
Help enforce parking policies and support overall lot operations.

Benefits

Medical, vision, and dental insurance.
Life insurance and critical illness supplemental insurance.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Belleview University.
Nationwide discounts through Perks at Work.
Overtime pay for applicable hours worked by non-exempt employees.
State-specific required and FMLA paid leave, such as sick leave and state paid family leave.