Parking Services Supervisor

University of Texas at Austin

6d•Onsite

About The Position

UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 13 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out. The purpose of this role is to oversee the parking services program at all UT parking areas and is responsible for the daily parking operations by enforcing parking policies and regulations. This role is for a university that is internationally recognized for its academic programs and research, where your work will make a difference in the lives of FAS staff, thereby enhancing the student experience.

Requirements

Bachelor's Degree and three years of related experience in the operation of parking facilities or high-volume parking systems.
Cash handling experience.
Use of tools applicable to the trade.
Must be authorized to work in the United States for any employer without sponsorship.
Class "C" operator's driver's license.
Must provide a current three-year driving record from the current state of residence.
If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Nice To Haves

More than the required minimum number of years of experience.
Working knowledge of T2 FLEX software and Amano equipment.
Familiarity with relevant university policies/procedures.
Completion of the university’s Management Essentials Certificate.

Responsibilities

Supervises assigned employees of a parking services operation.
Responsible for the daily or event parking operations and for enforcing parking policies and regulations through assigned staff.
Responsible for supervising the daily or event parking operations in order to keep parking areas accessible to authorized permit holders and event patrons.
Implements parking operations, policies and regulations.
Provides guidance to assigned staff on parking issues and customer service skills.
Evaluates staff in the operations of parking facilities.
Determines personnel, work schedules, equipment, materials and supplies needed for parking operations and events.
Resolves issues or complaints from faculty, staff, students, and the public.
Arranges for necessary signage, barricades, maps, or passes needed for any parking purposes.
Supervises cash operations and provides reports to management.
Responds to emergency situations and complies with departmental protocol.
May oversee the setup, take down, and inventory of all equipment needed for parking arrangements.
May prepare reports regarding operation and status of area responsibility.
May develop and conduct ongoing training sessions for parking personnel.
May schedule routine vehicle maintenance and other repairs as needed.
Drives UT vehicle.
Performs related duties as assigned.
Occasional weekend, holiday, comp, and overtime hours required as needed.
Must work each home football game.

Benefits

Competitive health benefits
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card